NEOGOV · 1 day ago
Administrative Office Associate (N09)
NEOGOV is seeking an Administrative Office Associate responsible for providing comprehensive administrative support and managing office communications. The role involves scheduling, project coordination, and liaising with other departments to ensure smooth operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides staff support to various city boards, committees, commissions, and divisions of the Department, using computer
Answers citizens questions and routine correspondence concerning departmental policies and procedures, schedules, programs, etc., and registers participants
Keeps a wide variety of records and logs, pending folders, analyzes them and makes routine reports on them
Works on independent projects as assigned
Supervises work of clerical employees or others as assigned by supervisor for form, accuracy and adherence to city and department policies and procedures
Performs a wide variety of clerical duties, types, transcribes tapes, operates word processing equipment and assists in other duties as directed or as necessary
Prepares departmental payroll, requisitions, vouchers, accident reports, other documents and performs related accounting tasks
Issues permits and licenses and/or instructs applicants in related policies and procedures
Performs a wide variety of services and related tasks as assigned by the supervisor
Conducts research needed to draft letters, contracts, reports and related documents
Establishes and maintains correspondence, tickler, and other files which are essential to the successful operation of the department
May act as Executive Office Associate to the Mayor in latter’s absence
Compose meeting minutes for 8 Boards & Commissions, publish approved minutes and agendas to City website for public notification. Update online City calendar as needed
Compose Annual Reports for the Planning Commission, Board of Appeals and Building Board of Appeals for presentation to the Mayor
Act as liaison to Boards and Commissions by interacting with Commission; Chairperson and City Staff to determine projects, applications, hearings, legislation, etc. that need to be scheduled. Construct the agendas
Prepare and transmit the comprehensive administrative record to the Office of Law in response to Petitions for Judicial Review
Track and monitor draft legislation referred to the Planning Commission
Qualification
Required
Comprehensive knowledge of office software, procedures and equipment and mathematics and English
Good knowledge of bookkeeping
Ability to take and transcribe machine dictation at a high rate of speed and accuracy
Ability to follow complex oral and written instructions
Ability to get along well with others
Ability to plan and supervise the work of others
Ability to present ideas effectively either orally or in writing
Willingness to learn and perform a wide variety of assigned tasks
Good judgment and tact
Some knowledge of the principles of governmental organization and administration
Considerable progressive responsible experience in administrative work including use of software programs, related work tools
Graduation from an accredited high school, or graduation with an Associate of Arts Degree or a Bachelor's Degree; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities
Benefits
12 paid holidays per calendar year.
3 personal days per calendar year (cannot be carried over).
15 days sick leave per calendar year, with unlimited accumulation.
Annual leave accumulates per calendar year as noted below (may carry over to the next calendar year 5 days of annual leave per year of service up to a maximum of 30 days).
Longevity leave is in addition to the annual leave noted above. It cannot be paid out or carried over and must be used before your next anniversary.
Health Insurance Plans (75% City Paid and 25% Employee Paid, unless otherwise noted): Medical and Prescription Drug (HDHP, EPO, Core, Plus), Dental (Core and Plus), Vision (Core and Plus), Flexible Spending Accounts (Medical and Dependent Care), Health Savings Account (HSA) [HDHP only], Short-Term Disability (100% City paid), Long-Term Disability (100% Employee paid), Core Life and AD&D Insurance for Employee (100% City paid), Optional Life Insurance for Employee, Spouse and Dependents (100% Employee paid), Legal Benefit (100% Employee paid), Employee Assistance Program (EAP) – up to 3 confidential visits with a counselor for the employee, spouse, and their dependents, VEBA/RMSA: A Retiree Medical Savings Account (RMSA) is an individual investment account held in Trust to help employees save for Retiree Health Care costs (can be used after retirement or separation of employment with the City).
Retirement Plans: 457(b) Deferred Compensation Plans with MissionSquare, Nationwide Retirement Solutions or Voya Financial, Maryland State Retirement System (Civil Service): 7% employee contribution, Full vesting rights after 10 years of service credit, Full Service Retirement – Rule of 90 (sum of Age and Eligibility Service must equal 90 or Age 65 with 10 Years Eligibility Service.
Employee Rewards & Recognition program.
Eligible to join the State Employees Credit Union (SECU).
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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