College of DuPage · 6 days ago
Assistant Director, Student Financial Assistance - Programs (FT), MFRE13600SFA
Glen Ellyn, IL
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expCollege of DuPage is a comprehensive community college located 27 miles west of downtown Chicago. They are seeking an Assistant Director of Student Financial Assistance to manage the financial aid representatives and ensure compliance with federal, state, and institutional regulations while supporting departmental objectives.
Higher Education
Responsibilities
Reporting to the Director, the Assistant Director supervises and is responsible for the overall management and direction of the Financial Aid Representatives
The role formulates procedures for functional areas to ensure accurate, efficient, and timely delivery of information that is in compliance with Federal, State and Institutional regulations and supports Departmental and Student Affairs objectives
This position ensures institutional integrity and ethical standards that govern financial aid programs at the federal, state and institutional level
Provide direction and leadership for the day-to-day operations of the Office of Student Financial Assistance with special emphasis on compliance, efficient use of technology, communications, student literacy, and financial aid planning
Conduct regular reviews and audit of financial aid files & policies for accuracy and compliance with standardized procedures and current regulations
Ensure FERPA policy is being followed consistently
Provide assistance to external customers as needed, e.g., Admissions, Registrar, Veteran Services, etc
Serves as an authoritative resource for the campus, and represents the financial aid office when needed
Remain current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses
Provide direct supervision and leadership to the Financial Aid Representatives
Investigate, analyze and resolve escalated inquiries unable to be answered at the Representative level
Identify and analyze unusual problems pertaining to financial aid with emphasis towards problem resolution and student service
Supports the Director in the preparation of FISAP and IPEDS
Serve on professional judgment committee and make decisions in concert with policies and procedures in determining student eligibility
Contribute to the implementation and assist in the development, modification of and writing Financial Aid policies and procedures for the office
Create and promote a culture that values and prioritizes high quality service delivery for the students and their families
Represent the Director as needed
Other duties as assigned
Qualification
Required
Bachelor's degree in Accounting, Education, Business, or related field required
3-5 years successfully administering Title IV, HEA programs required
2 years of progressively responsible supervisory experience managing a medium to large Financial Aid operation required
Deep knowledge of state and federal financial aid regulations; maintains an awareness of proposed changes and trends required
Strong written and verbal communications with proven ability to maintain collaborative relationships with internal and external constituents in order to provide support for the office and the students it serves required
Experience utilizing federal and state electronic systems (such as GAP, COD, NSLDS, CPS) required
Preferred
Three or more years direct Financial Aid experience in a large comprehensive community college environment preferred
Experience working with Ellucian Colleague preferred
Benefits
Paid time off
Tuition discounts for employees and dependents
Medical
Dental
Vision
Company
College of DuPage
With 26,000 students, 170+ areas of study, 183 certificate programs, College of DuPage sees the potential of every member of our community.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Brady
Chief Financial Officer & Treasurer
Debbie Wendling
HR Partner
Recent News
Chicago Tribune
2026-01-22
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