Phelps · 9 hours ago
Route Service Representative
Dubuque, IA
Full-time
Onsite
New Grad, Entry LevelPhelps is seeking a Route Service Representative (RSR) who will be responsible for conducting laundry deliveries and pickups from customer locations. The RSR will ensure proper paperwork processing and safe operation of the delivery vehicle while also working to grow the customer base through upselling services.
E-CommerceFashionTextiles
Responsibilities
Verifies that all systems are in order before deliveries, including performing and documenting pre-trip and post trip inspections of delivery vehicle and checking paperwork to make sure everything is in order
Drive a truck along an established route and service and sell within an existing customer base
Work indoor/outdoor position while delivering and picking up uniforms, shop towels, facility service products and other rental items
Ensure all items specified in the delivery receipt are included in the delivery, and obtain a confirmation signature from a facility representative
Help grow our existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals and controlling inventory all while working professionally, safely and in compliance with driving and vehicle regulations
Responsible for unloading and loading truck for next day
Manually loading and securing full and empty laundry carts onto truck and/or trailer beds
Delivers cleaned uniforms and industrial items to the customer as well as picking up soiled products and loading onto truck including operating the truck lift gate
Reports any customer feedback or vehicle problems to the supervisor
Qualification
Required
Responsible for conducting laundry deliveries and pickups from customer locations
Handles processing paperwork to ensure correct delivery and receipting
Expected to conduct the delivery vehicle in a safe and efficient manner
Verifies that all systems are in order before deliveries
Performs and documents pre-trip and post trip inspections of delivery vehicle
Checks paperwork to make sure everything is in order
Drives a truck along an established route
Services and sells within an existing customer base
Works indoor/outdoor position while delivering and picking up uniforms, shop towels, facility service products and other rental items
Ensures all items specified in the delivery receipt are included in the delivery
Obtains a confirmation signature from a facility representative
Helps grow the existing customer base by upselling and cross-selling additional products and services
Negotiates service agreement renewals
Controls inventory while working professionally, safely and in compliance with driving and vehicle regulations
Responsible for unloading and loading truck for next day
Manually loads and secures full and empty laundry carts onto truck and/or trailer beds
Delivers cleaned uniforms and industrial items to the customer
Picks up soiled products and loads onto truck including operating the truck lift gate
Reports any customer feedback or vehicle problems to the supervisor
Company
Phelps
Phelps Uniform Specialists is a family-owned company, proudly serving businesses since 1981 with integrity, reliability, and transparency.
Founded in 1981
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase