Food Bank of the Rockies · 3 days ago
Community Insights and Analytics Manager
Denver Metropolitan Area
Full-time
Hybrid
Mid Level
$69K/yr - $73K/yr
3+ years expFood Bank of the Rockies is a mission-driven organization dedicated to ensuring every community member has the resources they need to thrive. The Community Insights and Analytics Manager oversees analysts and community insights specialists, manages complex data requests, and collaborates with various departments to implement a cohesive data strategy.
AssociationFood and BeverageNon Profit
Responsibilities
Supervise 2- 3 Community Insights Staff dedicated to the implementation and usage of Link2Feed across two or three distribution centers
Ensure the safe, dignified, and respectful treatment of neighbor data in Food Bank of the Rockies (FBR) and its Hunger Relief Network through the development and training of policies and procedures to internal staff and external partners
Communicate and demonstrate to our partners the benefits of using Link2Feed neighbor data application
Develop and direct strategy for partner uptake and usage of Link2Feed ; lead the team across all distribution centers to implement and track results
Develop, manage, and ensure the safe reporting and analytics of neighbor data from Link2Feed to stakeholders by coordinating with both analysts and service insights team members
Project manage the tracking and execution of research, data reporting, and program evaluation deliverables (ex. Annual Food Bank of the Rockies Report, regional food poundage reports)
Collaborate with the Departmental Directors and staff to project manage and execute surveys, interviews, focus groups, and other qualitative methods/protocols with a variety of groups including internal staff, Hunger Relief Partners, other community members
Write reports and briefs of findings for leadership, department colleagues (ex. Marketing/Communications, Development, Programs, Operations, People and Culture)
Support data quality assurance efforts
Other reporting, research, and programmatic tasks as needed
Supervise data analysts’ understanding data requests from other departments, identifying the key questions, decisions, or areas of need and helping to develop an appropriate report
Collaborate with Food Bank of the Rockeis (FBR) staff to develop deliverables to data requests from internal sources with ad-hoc reporting to meet “just-in-time” organizational needs
Support the maintenance and documentation of data requests methods to ensure consistency across reporting
Partner with Data & Insights, Development, and Marketing/Communication Staff to create data elements and reports for grant writing efforts
Serve as expert and steward of ethical data practices
Handle confidential information with discretion and care, ensuring the privacy and respect of employees, volunteers, partners, donors, or others
Qualification
Required
Bachelor's degree required; Master degree a plus, or equivalent work-related experience
3 – 5 years of experience in analytics, data, or research related fields
1-2 years of supervisory experience preferred
Previous experience working in non-profits preferred
Bilingual (Spanish) a plus
Commitment to the Food Bank of the Rockies mission and positive representation of the brand internally and externally
Compassionate, sensitive, and strong interpersonal skills
Excellent organizational, time management, and multitasking abilities
Self-directed, results-oriented, and proactive problem solver
Ability to think critically and strategically, exercise independent judgment, and follow through on projects
Strong teambuilding, collaboration, and relationship management skills; trusted partner and subject matter expert
Effective written and verbal communication skills, with the ability to interact with management and across business and IT groups
Ability to work cross-functionally across departments, both independently and as a member of a team, to achieve desired results
Customer service-oriented and professional in handling confidential information
Experience in program evaluation, research, and/or social science research methodology
Knowledge of food banking research highly valued
Ability to apply diversity, equity, and inclusion principles in HR and administrative practices
Proficient in Microsoft Office Suite and online technologies
Demonstrates problem solving skills and ability to find creative solutions to challenges
Decision quality, dealing with ambiguity, business acumen, managing & measuring work
Knowledge of query writing using SQL with the ability to join multiple tables, summarizing, grouping, data manipulation, performing analytical functions, etc
Familiarity with visualization languages and analytical tools (PowerBI, Tableau, R, etc.)
Preferred
1-2 years of supervisory experience preferred
Previous experience working in non-profits preferred
Bilingual (Spanish) a plus
Benefits
Eligible for up to 6% annual bonus.
Medical, dental, and vision
A 401(k) retirement plan with a 4.5% company match plus potential additional matching based on tenure
PTO
Paid sick leave
Paid holidays
A flexible schedule
Generous Paid Time Off: Flexible paid time off, including 10 paid holidays, sick leave, and opportunities for paid volunteer time.
Robust Retirement Plan: A 401(k) retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security.
Comprehensive Health Coverage: Competitive health, dental, vision, and life insurance plans to support your meet your and your family’s needs.
Medical and Parental Leave: Leave time is offered through the Colorado-funded FAMLI (Family and Medical Leave Insurance) Program.
Bilingual Incentive: A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills.
Company
Food Bank of the Rockies
Food Bank of the Rockies is a private hunger-relief organization which collects and distributes food to non-profit agencies.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$15MKey Investors
Rural Development Partners
2024-06-26Debt Financing· $15M
Leadership Team
E
Erin Pulling
President & CEO
Recent News
2025-10-20
Company data provided by crunchbase