Customer Service Representative jobs in United States
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Packard Culligan Water · 4 hours ago

Customer Service Representative

Packard Culligan Water is a family-owned dealership within the Culligan franchise group, specializing in water treatment and filtration systems. They are seeking a Customer Service Representative to build relationships with local customers and deliver outstanding service while managing various tasks and coordinating with other departments.

RetailWater

Responsibilities

Serve local customers to build relationships and deliver outstanding customer service
Communicate with customers about products and services, water quality issues, payments, invoices, and collections
Schedule deliveries and service appointments
Utilize multiple software systems and coordinate a large administrative/accounting function within the dealership

Qualification

Communication skillsProblem solvingAttention to detailMicrosoft OfficeTeam player

Required

Amazing communication skills! Our CSR's communicate verbally and via email
Quick problem solving skills to help customers with unique needs
Strong attention to detail, there are many components to this role
Desire to become a 'water treatment expert' through training
Proficiency in Microsoft Office, data entry and documentation
The ability to be a team player and a friendly personality

Benefits

Zero deductible medical plans
Dental and vision
Wellness Program with incentives
401K with employer match
Tuition reimbursement and scholarship opportunities
Paid time off and paid holidays

Company

Packard Culligan Water

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Packard Culligan Water is a family-owned company with values based on relationships, unity, listening, and leading locally.

Funding

Current Stage
Late Stage

Leadership Team

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Derek Packard
President & CEO
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Brittany Farrell
Talent Acquisition Partner
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Company data provided by crunchbase