First United Bank · 1 hour ago
Loan Servicing Specialist I - Consumer
Durant, OK
Full-time
Onsite
Entry Level
1+ years expFirst United Bank is seeking a Loan Servicing Specialist I to ensure effective Loan Servicing functions in accordance with company policies. The role involves accurately processing loan transactions, maintaining loan data, and assisting internal customers with inquiries.
BankingFinancial ServicesInsuranceLending
Responsibilities
Uploads loan transactions accurately and timely to the core loan accounting system in accordance with approved request, policies and procedures
Ensures accurate and timely file maintenance and/or adjustments of loan data in core loan accounting system
Ensures accurate and timely application of payments received
Ensures participated loan accounts balance with participating financial institutions. Sends and receives payment advice, confirms transactional information and follow up correspondence with participating financial institution
Processes daily and monthly reports generated from CORE loan accounting system and other reports as designated
Assists internal customers with routine loan inquiries
Maintains a professional work/copy room environment
Assists other departments as needed
Handles internal customer complaints and communicates issues to supervisor as needed
Recommends to supervisor possible methods to improve department efficiency
Completes all required compliance exams on a yearly basis
Adherence to all First United Policies and Procedures
Dresses professionally
Other duties as assigned by supervisor
Qualification
Required
High school diploma or GED required
Minimum one year working experience in the loan area of a banking institution
Six months to one year of hands-on experience with boarding loans or performing maintenance in a CORE loan accounting system
Ability to initiate tasks and projects with little or no supervision
Exceptional customer service skills
Good problem-solving and decision making skills
Demonstrates good judgment
Strong organizational skills
Strong interpersonal skills and ability to work well with a wide range of people
Ability to communicate well with internal customers by all means of communication including written, verbal, and non-verbal communication
Willingness to accept additional responsibilities
Dependable and adheres to time lines and schedules
Preferred
Good understanding of financial institution products and services
Strong understanding of loans and loan products
Excellent use of Microsoft Word and Excel
Company
First United Bank
First United Bank is a banking company that specializes in the fields of personal banking, loans, and business loans.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$80.45M2022-02-01Series Unknown· $80.45M
Leadership Team
Tadd D. Tobkin
Executive Vice President
Recent News
2026-01-13
2025-11-11
2025-10-22
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