Professional Resource Group, LLC · 2 days ago
System Administrator 3
Vancouver, WA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expProfessional Resource Group, LLC is seeking a System Administrator 3 to support their Software Infrastructure and Support Services organization. The role involves providing technical support for the PI system, ensuring high availability, and assisting with system upgrades and maintenance.
Staffing & Recruiting
No H1B
U.S. Citizen Only
Responsibilities
Assist with and provide recommendations on the interpretation of design specifications and system-wide technical designs
Develop, write and recommend code and test plans for software that addresses business needs and complies with project documentation requirements; following approved test plans and established deployment procedures, perform testing and deployment activities
As requested, test, configure, stage, migrate, maintain and document various vendor and in-house applications to provide solutions that support business requirements
As requested, provide technical evaluation, including weighted recommendations on potential technology solutions
Serve as Point-of-contact (POC) for dual instances of the PI system to separately support CLIENT’s two primary Control Centers:
Respond to and assist with PI system issue resolution, trouble-shooting and user connectivity or critical function visibility concerns
Review event logs for system performance information; alert or escalate to CLIENT manager or Team Lead any issues or concerns
Administer, track and document system access requests for both users and remote systems
Monitor and track PI system performance and provide recommendations for improvements
Create / draft and recommend scripted (automated) procedures that identify problems quickly and reduce maintenance needs, time and costs; implement CLIENT-approved scripted / automated procedures
Research, identify and backfill missing data from source systems and transfer archives between collective members
Coordinate, facilitate, test, stage (to maintain 24/7 availability) and implement required, CLIENT-approved security patches
Coordinate, facilitate, test, stage (to maintain 24/7 availability) and update the PI server, interface, and client software with the latest vendor releases, as approved by CLIENT manager / Technical Lead
Coordinate, communicate, test, stage (to maintain 24/7 availability) and implement CLIENT-approved system upgrades, enhancements and instance moves across the collective with Resource Managers
Monitor and maintain PI system availability at 99.9% or greater
Design, document, and communicate effective technical solutions meeting end-user requirements
Analyze, test, and apply changes to the application environment under the prevailing change management procedures and requirements
As requested, design, develop and support PI Datalink reports; provide technical support if user issues arise; escalate concerns to CLIENT manager / Technical Lead as needed
Develop, recommend and present CLIENT manager-approved training material for SCADA PI system users
Maintain SCADA monitoring displays and reports; provide technical support if user issues arise; escalate concerns to CLIENT manager / Technical Lead as needed
Provide OSI Web API development and support across the enterprise; provide technical support if issues arise; escalate concerns to CLIENT manager / Technical Lead as needed
Provide assistance to Contracting Officer’s Representative (COR) with technical questions, and invoice review for OSI PI system O&M contract
Provide estimated O&M annual costs for CLIENT manager budgetary considerations
As requested, provide input and recommendations to help define system requirements for potential PI system upgrades, enhancements or functional system expansion; may also draft and recommend evaluation criteria; and, serve as non-voting, technical advisor for selection panel
May provide assistance with any reviews or audits regarding the PI system
Participate in group improvement efforts and initiatives, which may include providing technical input and recommendations; and, drafting processes, procedures, standards, guidelines and other organizational documentation, such as Continuity of Operations Plans (COOP), Change Management policies, etc
Provide on-call and backup support for existing systems and functions. Location for on-call and backup support may be at CLIENT facilities or off-site
Mark documents and maintain filing system(s), files, emails and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a need to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes
Qualification
Required
A degree in Computer Science, Information Technology, Business Systems, Engineering or a directly related field is preferred
8 years of experience is required with an applicable bachelor's or associate degree
10 years of experience is required without an applicable bachelor's or associate degree or no degree
8 years knowledge of and proficient skill in applying the following: The PI and AF (Asset Framework) Software Development Kit (SDK), The PI AF (Asset Framework), The PI Data Link add-in, Data mining
Valid U.S. Driver's License is required
MUST be US Citizen to be eligible to apply for Federal Background Check
Requires Real ID and or Valid Passport to interview
Preferred
Utility industry experience
Knowledge of and proficient skill in applying the following: Aveva PI high availability support/configuration, Designing and/or maintaining high availability systems having 24x7 support, Version Control Systems, PI interface configuration and maintenance (Habconnect, SNMP, RDBMS, and DNP3 interfaces preferred)
Ability to resolve issues and address questions about Aveva PI client tool installations
Proven experience collaborating with software developers, testers and users throughout the System Life Cycle (SLC)
Ability to create and maintain clearly written technical, user, and system documentation
Ability to analyze information and use logic to address work related issues and problems, with understanding of impact on current and future programs and processes
Provide a sustainable IT infrastructure by supplying cross training and functional documentation
Company
Professional Resource Group, LLC
The value-add of any professional, beyond their technical contribution, is their ability to share their experience, to interact, to effectively communicate, to proactively participate, in order to achieve a desired collective goal.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase