Ambience Healthcare · 1 day ago
Staff ML Engineer, AI Platform
San Francisco
Full-time
Hybrid
Senior Level, Lead/Staff
$250K/yr - $300K/yr
7+ years expAmbience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. The role involves building evaluation and release infrastructure, debug tooling, and chart context retrieval layers to enhance AI performance across health systems.
Artificial Intelligence (AI)Health CareInformation TechnologyMedical
Responsibilities
Eval & Release Infrastructure — Automated graders and release gates that work across product pods. Unified eval dataset versioning and execution to replace fragmented workflows. Production quality monitoring with end-to-end tracing, shared metrics, and automated alerting
Debug Tooling — Encounter replay that reconstructs exact inference inputs (retrieved chart context, packed prompts, model versions) so teams reproduce issues without digging through logs. Diff views comparing known-good runs to regressions
Chart Context & Data Pipelines — The retrieval layer that pulls relevant patient history and assembles it into consistent model-ready inputs. Feedback loops that capture real-world usage and convert it into training signal. End-to-end latency instrumentation across every workflow step
Preference Infrastructure — The system that enables clinician and site-specific behavior across specialties. Different clinics want different defaults, different phrasing, different workflows. You'll build the platform that supports customization at scale
Model Serving — Performance and reliability layer for critical in-house models with clear SLOs, capacity planning, and regression alerts
Qualification
Required
7+ years in software engineering, 3+ focused on ML infrastructure, platform engineering, or data systems
Staff-level scope: owned cross-cutting infrastructure, influenced technical direction across multiple teams
Strong backend fundamentals in Python, TypeScript, or similar
Built eval systems, data pipelines, or ML observability infrastructure
Comfortable on both the ML and Eng sides of MLOps
Track record of platform work that measurably accelerated other teams
In SF, 3x/week in-person
Benefits
Health, dental, and vision coverage
Quarterly retreats
Unlimited PTO
401(k) plan with matching
Company
Ambience Healthcare
Ambience Healthcare develops an AI operating system used for documentation, coding, and clinical workflows in healthcare organizations.
201-500 employees
H1B Sponsorship
Ambience Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
Funding
Current Stage
Growth StageTotal Funding
$319.29M2025-07-29Series C· $243M
2024-02-06Series B· $70M
2022-04-25Series A
Leadership Team
Nikhil Buduma
Co-Founder & CEO
Michael Ng
President & Chairman
Recent News
2026-01-10
Precedence Research
2025-12-04
Company data provided by crunchbase