Grand Casino Mille Lacs & Hinckley · 13 hours ago
Facilities Shift Manager Full-Time Overnights $50,000-$82,500/annually
Grand Casino Mille Lacs & Hinckley is committed to providing a passionate and customer-focused environment. The Facilities Shift Manager will oversee daily operations and maintenance of the facilities, ensuring a safe and efficient environment while enhancing the guest experience.
GamingMedia and EntertainmentResorts
Responsibilities
Supervise and coordinate activities of housekeeping, maintenance, and grounds staff during assigned shifts
Manage daily operations to ensure that all areas of the casino, including restrooms, rooms, Gaming Floor, Event Center, food venues, and outdoor areas, are clean, well-maintained, and visually appealing
Monitor and manage departmental expenditures within budget constraints
Develop and maintain shift schedules, ensuring adequate coverage for all shifts
Develop and implement departmental standards for housekeeping, maintenance, and grounds operations
Utilize basic project management skills to plan, execute, and oversee departmental projects and initiatives
Create and manage detailed cleaning schedules for all Casino/hotel areas, including Guest rooms, food venues, gaming areas, public spaces, and outdoor grounds
Address and resolve any Guest complaints or issues related to housekeeping, maintenance, or grounds
Oversee the completion of routine and emergency maintenance tasks
Develop, implement, and oversee preventive maintenance programs for all equipment and facilities
Manage inventory of cleaning supplies, maintenance equipment, and other necessary materials
Enforce safety protocols and procedures, ensuring all team members comply with health and safety regulations
Maintain accurate records of shift activities, staff performance, and any incidents or maintenance issues
Identify opportunities for improving operational efficiency and service quality
Perform other assigned duties related to this role, contributing to the overall success of the department
Qualification
Required
High School Diploma or GED required
Minimum three (3) years' experience in Facilities required
Supervisory experience required
Must be able to secure license from Gaming Regulatory Authority (GRA)
Responsible for following all relevant Detailed Gaming Regulations (DGR's)
Mille Lacs Band Member and American Indian preference will be exercised in the hiring process
Ability to lead and motivate a team effectively
Strong knowledge of maintenance procedures and safety standards
Excellent problem-solving and decision-making skills
Effective communication skills for interacting with team members and management
Flexibility to handle changing priorities and evolving operational needs
The ability to stand, walk, and move around for extended periods during shifts
The capacity to lift, carry, and move materials or equipment up to 50 lbs. as needed for maintenance tasks
Dexterity to handle tools and equipment used in facilities maintenance and cleaning
The endurance to work in various environments, including outdoor areas and potentially in varying weather conditions
Vision and hearing acuity to perform inspections, identify maintenance issues, and communicate effectively with team members and Guests
Benefits
A variety of competitively priced health benefits and supplemental insurances
Parental leave
401k
Tuition reimbursement
Birthday, and anniversary gifts
Company
Grand Casino Mille Lacs & Hinckley
Grand Casino Mille Lacs is located just off of US Highway 169 and provides access to one of the most popular fishing spots in Minnesota: Lake Mille Lacs.
Funding
Current Stage
Late StageRecent News
Business Journals
2023-03-01
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