NOV · 10 hours ago
Field Sales Representative
Robstown, TX
Full-time
Onsite
Mid, Senior Level
5+ years expNOV is a leading provider of Downhole solutions, and they are seeking a Field Sales Representative to manage customer relationships and enhance product penetration in the region. The role involves collaborating with various teams to ensure customer satisfaction and effective communication of Downhole products and services.
Manufacturing
Responsibilities
To manage opportunities and issues across the entire range of Downhole solutions and to work alongside Area Operations, Sales, Evaluation Engineering and Optimization Teams
To increase the penetration of customer spend with accounts respective to the region across all Downhole product solutions
Communicate Downhole objectives, business model, and technologies clearly within the customer organization at primarily the field/rig levels
To focus internally within Downhole and with customers to ensure a high degree of communication across a wide range of issues focused on Customer Satisfaction, including on-time delivery, product availability, problem resolution, solution creation and implementation, and process design and redesign
Establish a relationship within the Area's strategic customers and become the focal person and advocate between operations, manufacturing, global account management and the Downhole management team
Ensure that effective processes are in place that communicate customer needs and delivery of Downhole products and services
Responsibility to become an expert in drilling applications and marketing of products & services applicable to applications in the area of coverage
Evaluate and provide information on the performance of experimental products, customer complaints, standard product and competitor's products
Assist in training and mentoring Sales, Operations, Evaluation Engineering Teams
Become an integral part and valuable Leader of the NAM Organization
Communicate and work with the Area Sales/Ops/Engineering/Optimization/Agent organizations to ensure that there is a clear understanding of the customer's plans and activities
Facilitate communication with the Teams to ensure clarity around goals, issues, and opportunities
To manage and update Account and Solution Summaries on the Global Accounts and strategic accounts within the Area
Focus regular actions on special relationship initiatives that will take the relationship to the next level
To work with the Area Sales Team in building strategies to produce results and generate revenue around all Downhole product solutions
Maintain consistent communication with Engineer and Sales Management Teams concerning issue resolutions and current status of opportunities
Maintain strict confidentiality according to internal policy for Area customers
Observes safety regulations, wears required safety equipment, encourages safe working practices, corrects obvious hazards immediately or reports them to Management while always adhering to all HSE requirements
Mentor/supervise employees as related to area technical function
Monitor tool performance and report trends to product center through periodic reporting or on a case-by-case basis as necessary
Manage and coordinate field trials for new tools
Manage and coordinate the gathering of competitor's performance data
Gather and collect downhole tool market share data information
Assist the sales force with detailed performance studies for optimization of drilling performance for critical or strategic applications
Assist in the assembly of case histories and outstanding run reports for internal and external use
Promote the technical image of NOV in the local area through membership in industry groups, technical papers and local publications
Provide technical applications support to sales through customer visits and Presentations
Provide rig site sales assistance
Qualification
Required
Relevant industry and general business experience
High-level selling experience
Broad technical knowledge regarding Downhole products and service offerings
Minimum of 3 years in a technical sales role
Minimum of 5 years in the industry
Ability to manage opportunities and issues across the entire range of Downhole solutions
Ability to work alongside Area Operations, Sales, Evaluation Engineering and Optimization Teams
Ability to communicate Downhole objectives, business model, and technologies clearly within the customer organization at primarily the field/rig levels
Ability to focus internally within Downhole and with customers to ensure a high degree of communication across a wide range of issues focused on Customer Satisfaction
Ability to establish a relationship within the Area's strategic customers
Ability to ensure that effective processes are in place that communicate customer needs and delivery of Downhole products and services
Responsibility to become an expert in drilling applications and marketing of products & services applicable to applications in the area of coverage
Ability to evaluate and provide information on the performance of experimental products, customer complaints, standard product and competitor's products
Ability to assist in training and mentoring Sales, Operations, Evaluation Engineering Teams
Ability to communicate and work with the Area Sales/Ops/Engineering/Optimization/Agent organizations
Ability to facilitate communication with the Teams to ensure clarity around goals, issues, and opportunities
Ability to manage and update Account and Solution Summaries on the Global Accounts and strategic accounts within the Area
Ability to focus regular actions on special relationship initiatives
Ability to work with the Area Sales Team in building strategies to produce results and generate revenue around all Downhole product solutions
Ability to maintain consistent communication with Engineer and Sales Management Teams concerning issue resolutions and current status of opportunities
Ability to maintain strict confidentiality according to internal policy for Area customers
Ability to observe safety regulations and encourage safe working practices
Ability to mentor/supervise employees as related to area technical function
Ability to monitor tool performance and report trends to product center
Ability to manage and coordinate field trials for new tools
Ability to manage and coordinate the gathering of competitor's performance data
Ability to gather and collect downhole tool market share data information
Ability to assist the sales force with detailed performance studies for optimization of drilling performance
Ability to assist in the assembly of case histories and outstanding run reports for internal and external use
Ability to promote the technical image of NOV in the local area through membership in industry groups, technical papers and local publications
Ability to provide technical applications support to sales through customer visits and Presentations
Ability to provide rig site sales assistance
Proficiency in MS Office Suite
Willingness to travel as necessary
Adherence to all HSE requirements
Company
NOV
NOV provides Downhole, Drilling, Engineering and Project Management, Industrial, Lifting and Handling, Production, Tubular.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
David Reid
Chief Technology Officer and Chief Marketing Officer of NOV
Brent Benoit
Deputy General Counsel, Chief Compliance Officer & VP
Recent News
2026-01-07
Company data provided by crunchbase