Eden · 8 hours ago
Clinical Operations System Coordinator
Denver, CO
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $80K/yr
3+ years expEden is focused on transforming lives by delivering life-changing treatments and exceptional care. They are seeking a Clinical Operations System Coordinator to manage clinical documentation and ensure operational clarity across medical and pharmacy operations.
Personal Care and HygieneRetail
Responsibilities
Act as the primary point of contact between medical partners, pharmacy partners, and internal telehealth operations teams
Maintain a centralized repository of clinical documents (e.g., drug monographs, C of A reports, dosing protocols, physician SOPs)
Need to be able to speak clinically and professionally, with the ability to communicate influentially and professionally with medical professionals
Ensure version control, change logs, and regulatory readiness across all documentation
Partner with Medical, Pharmacy, and Compliance stakeholders to collect and standardize new protocols and clinical updates
Prefer a deep understanding of pharmacy and pharmaceutical protocol design
Serve as the operational bridge between Medical Ops, Pharmacy Ops, and external pharmacy/medical partners to ensure up-to-date clinical alignment
Manage documentation workflows using systems such as Google Drive, Notion, or Airtable
Translate clinical updates into clear, usable formats for fulfillment and support teams
Act as system administrator with the guiding principle that every patient should have a clear communication plan and strong understanding of their experience with Eden
Own simple, recurring workflows (e.g., protocol updates, document rollouts) from end to end
Drive completion of key updates with minimal supervision—set deadlines, follow up with stakeholders, and track deliverables
Identify and close execution gaps that introduce ambiguity, risk, or inefficiency into clinical workflows
Support and facilitate the launch of new products for our telehealeth operations
Prepare documentation for internal QA and external regulatory audits
Ensure all clinical materials meet internal standards and are easily accessible by relevant teams
Coordinate with Legal, Compliance, and Regulatory when updates are required
Qualification
Required
Bachelor's degree in a related field (e.g., Public Health, Biology, Nursing, Chemistry, Health Sciences)
3–7 years of experience in healthcare operations, clinical documentation, or pharmacy support
Familiarity with clinical terminology, medication protocols, and health system workflows
Strong organizational and systems thinking—able to maintain structure in a fast-paced, high-growth setting
Self-starter with experience managing projects independently (formal PMP not required)
Proficient in cloud-based tools like Google Workspace, Notion, Airtable, or similar
Preferred
Experience supporting telehealth or pharmacy-related operations
Exposure to GLP-1s, metabolic health, or compounding practices
In-depth experience implementing EMR systems
Background in pharmacy compounding (503a or 503b)
Strong experience in a functional medicine or related environment is a major plus
Familiarity with regulatory bodies (FDA, NABP) or medical-legal review processes
Benefits
Competitive compensation
Professional growth opportunities
Company
Eden
Eden is transforming the way consumers access care in aesthetics, telehealth, and pharmacy by building trusted, patient-first brands that deliver results—safely and compliantly.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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