McFarlin Stanford · 5 hours ago
Landscape Account Manager
Tyler-Jacksonville Area
Full-time
Onsite
Mid Level
$65K/yr - $75K/yr
3+ years expMcFarlin Stanford is seeking a Landscape Maintenance Account Manager responsible for overseeing assigned maintenance properties to ensure exceptional service delivery and strong client relationships. The role combines horticultural expertise with operational coordination and client communication to drive quality and efficiency.
Management Consulting
Hiring Manager
Margaret Jane O’Toole
Responsibilities
Oversee annual client contracts and budgets with regular reporting and performance reviews
Serve as the primary point of contact for clients regarding services, scheduling, concerns, solutions, and invoicing
Build and maintain strong, long-term client relationships through proactive communication
Identify opportunities to improve property aesthetics and functionality
Develop and present enhancement recommendations and detailed estimates
Coordinate materials and resources required for approved enhancement work
Develop and manage seasonal maintenance schedules and service sequences
Lead daily crew meetings to communicate expectations, priorities, and quality standards
Provide on-site leadership to ensure proper execution, productivity, and craftsmanship
Conduct routine property inspections to confirm work meets company and client standards
Oversee work ticket management and ensure timely completion of services
Facilitate ongoing crew training to strengthen horticultural knowledge, technical skills, and team culture
Promote accountability, safety, and continuous improvement within field teams
Qualification
Required
Minimum of 3 years of landscape maintenance management or related industry experience
Working knowledge of horticultural best practices, regional plant material, irrigation systems, and seasonal landscape care
Understanding of landscape service sequencing, scheduling, and material planning
Strong commitment to quality workmanship and exceptional customer service
Excellent written, verbal, and interpersonal communication skills
Proficiency with technology and the ability to quickly learn new software platforms
Highly organized with strong attention to detail
Comfortable working in a collaborative, team-oriented environment
Desire for continued professional growth, including training and certifications
Company
McFarlin Stanford
McFarlin Stanford is a dynamic team of business executive recruiters with international & domestic experience in C-Level Management.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Elizabeth Helton
Chief Financial Officer
Chris Psencik
Partner & Vice President
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