inKind · 11 hours ago
Salesforce System Administrator
United States
Full-time
Remote
Mid Level
$90K/yr - $105K/yr
3+ years expinKind is a mission-driven, high-growth company focused on helping independent restaurants thrive through a unique customer engagement platform. The Salesforce System Administrator is responsible for the day-to-day administration, support, and ongoing optimization of the Salesforce platform, ensuring system stability, data integrity, and a strong user experience across various teams.
E-CommerceFinTechFood and BeverageGift CardLocal BusinessRestaurantsSmall and Medium Businesses
Responsibilities
Own day-to-day Salesforce administration, including user access, security, configuration, reports, dashboards, and declarative automation
Triage, prioritize, and resolve Salesforce support requests through Jira Service Management, providing clear and timely communication to stakeholders
Design, build, test, and maintain Salesforce configuration and automation (Flows, validation rules, approval processes), troubleshooting issues in production
Execute and validate configuration changes in sandbox environments and support production deployments, including off-hours releases when required
Partner with the Salesforce Architect and cross-functional teams to implement enhancements, support larger initiatives, and continuously improve Salesforce processes
Maintain documentation, contribute to internal knowledge bases, and proactively monitor system health and data quality
Qualification
Required
3–5 years of hands-on Salesforce Administration experience supporting production environments
Strong experience with Salesforce declarative tools, particularly Flow, permissions, and automation best practices
Proven ability to troubleshoot and resolve Salesforce configuration and data issues in a live environment
Solid understanding of Salesforce data model concepts, security, and access controls
Experience managing work through a ticketing or request system (Jira or similar)
Strong communication skills and the ability to manage multiple priorities in a fast-paced environment
Willingness to support off-hours deployments as needed
Preferred
Salesforce Administrator certification
Additional Salesforce certifications (Advanced Administrator, Platform App Builder, or Platform Developer I)
Familiarity with Salesforce deployment tools such as Copado or Gearset
Experience with Sales Cloud and Service Cloud; exposure to Data Cloud or Agentforce is a plus
Experience supporting Salesforce integrations and working in a high-growth technology environment
Benefits
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
Child Care Benefits and generous parental leave
Company
inKind
inKind offers rewards to millions of consumers who dine at the best restaurants in the country
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$9.08MKey Investors
FJ LabsTechstars
2023-06-15Convertible Note
2021-12-15Convertible Note
2021-10-01Seed· $2.43M
Leadership Team
Bryan Crow
Chief Technology Officer
Derek Keller
CFO
Recent News
2025-10-15
Android Headlines
2025-07-19
Company data provided by crunchbase