Chick-fil-A Restaurants · 12 hours ago
Operations Manager
Norcross, GA
Full-time
Onsite
Mid Level
$24/hr - $25/hrChick-fil-A Restaurants is seeking an Operations Manager for their location. This role involves overseeing restaurant operations, ensuring food safety, managing cash flow, and leading the team towards operational excellence while fostering a positive culture.
Restaurants
Hiring Manager
Andrew Brock
Responsibilities
Opening and/or closing the restaurant
Cash management
Maintain food safety and speed of service
Order accuracy and peak hour transactions/sales
Positively impact the team and culture by modeling core values
Lead and coach the team by being hands-on in the operation
Build relationships with the team/customers while leading the team toward goals
Hold team accountable for operational excellence
Train and develop team leaders and members through coaching, feedback, and goal setting
Ensure operational effectiveness, find ways to improve and implement new strategies
Track metrics and results in their area of responsibility
Focus on improving guest and team member care
Perform with excellence while in the busy, fast-paced environment of the business
Lead with clear communication; monitor and increase team member retention
Meet regularly with Operator and Leadership Team to set goals, train, and achieve results
Qualification
Required
Opening and/or closing the restaurant
Cash management
Maintain food safety and speed of service
Order accuracy and peak hour transactions/sales
Positively impact the team and culture by modeling core values
Lead and coach the team by being hands-on in the operation
Build relationships with the team/customers while leading the team toward goals
Hold team accountable for operational excellence
Train and develop team leaders and members through coaching, feedback, and goal setting
Ensure operational effectiveness, find ways to improve and implement new strategies
Track metrics and results in their area of responsibility
Focus on improving guest and team member care
Perform with excellence while in the busy, fast-paced environment of the business
Lead with clear communication; monitor and increase team member retention
Meet regularly with Operator and Leadership Team to set goals, train, and achieve results
Benefits
Strong employer contribution for Medical/Dental/Vision benefits with a strong, reputable company
PTO
401(k) plan
Free Meals on shift
Company
Chick-fil-A Restaurants
Chick-fil-A, Inc.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Randy Goff
Owner/CEO - Franchisee
Ron Florence
Chief Executive Officer - Business Owner/Operator
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