Remington Hospitality · 1 day ago
PM Front Desk Supervisor- Gettysburg Marriott
Gettysburg, PA
Full-time
Onsite
Mid LevelRemington Hospitality is seeking a Front Desk Supervisor for their Gettysburg Marriott location. The role involves managing front office staff, ensuring proper staffing levels, and maintaining the MICROS system for daily transactions while providing excellent guest service.
HospitalityLeisureTourism
Responsibilities
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators
Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often
Accurately check AM and PM discrepancy reports
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs
Qualification
Required
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators
Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often
Accurately check AM and PM discrepancy reports
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs
Company
Remington Hospitality
A forward-thinking hospitality management company, Remington Hospitality is distinguished by its commitment to simply being the best, not the biggest, delivering hospitality, and creating value for every owner and customer, every time.
Founded in 1992
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Sloan Dean
CEO Emeritus
Recent News
2025-02-05
2023-12-25
2023-12-25
Company data provided by crunchbase