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RAYUS Radiology · 15 hours ago

FSE3 - Field Service Engineer III

St Louis Park, MN

Full-time

Onsite

Mid Level

RAYUS Radiology is looking for a Field Service Engineer III to join our team. In this role, you will provide routine preventive and corrective maintenance for diagnostic imaging equipment while ensuring excellent customer service and functioning as a modality expert for nationwide support.

Hospital & Health Care

Responsibilities

Performs routine and preventive maintenance and calibrations on diagnostic imaging equipment within recommended guidelines

Conducts emergency repair for all imaging equipment

Assists with expediting parts orders and routine non-technical tasks

Performs testing and calibration of imaging equipment on a regular basis

Troubleshoots diagnostic imaging equipment from a remote site using computer technology

Performs first pass service remotely for markets without local engineer

Documents preventive and corrective maintenance performed and related invoices in maintenance connection

Completes and submits work log and repair ticket information in a timely manner to support utilization and equipment maintenance management analysis and tracking

Participates in scheduled market management meetings, providing updates on all imaging equipment

Maintains positive attitude and working relationships with radiologists, vendors, peers and other associates

Communicates equipment status with radiologists, technologists and vendors as needed

Functions as a specific modality expert for nationwide support

Completes other tasks and projects as assigned

Qualification

Diagnostic imaging maintenanceTroubleshootingRemote supportCustomer serviceDocumentation

Required