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REEDS Jewelers · 10 hours ago

Assistant Manager - Pandora Boutique, International Plaza

Tampa, FL

Full-time

Onsite

Mid Level

REEDS Jewelers is a family-run company known for its high standards in the jewelry and luxury retail industry. The Assistant Store Manager will support the Store Manager in leading a high-performing team, driving sales, developing talent, and ensuring operational excellence while embodying the company's values.

Retail

Responsibilities

Partner with the Store Manager to exceed sales goals and KPIs

Be a sales leader and mentor on the floor, leading by example

Drive growth through key product strategies and promotional execution

Foster new and repeat customer relationships through client development efforts

Deliver and coach exceptional customer service at every touchpoint

Ensure an elevated and personalized shopping experience

Actively support the team during peak traffic and high-stakes moments

Use feedback to refine store experience and service strategy

Support hiring and retention of top-tier talent

Mentor team members and provide actionable coaching and recognition

Promote a culture of learning, teamwork, and performance

Help manage training, development, and performance tracking

Keep daily operations running smoothly and efficiently

Uphold company policies and ensure compliance

Monitor inventory, loss prevention, and store standards

Optimize processes and back-of-house organization

Qualification

Retail experiencePOS systems proficiencyLeadership skillsClienteling toolsMicrosoft OfficePassion for jewelryTeam developmentCustomer service

Required

Experience in retail, preferably within luxury, specialty, or jewelry retail

Passion for the Pandora and REEDS brand

Strong leadership presence with the ability to inspire, guide, and develop a team

Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms

Availability to work a flexible schedule including evenings, weekends, and holidays

High School Diploma/Equivalent

Must be legally eligible to work in the U.S

Must be able to sit or stand for extended periods as required

Preferred

Previous coursework or certification from the Gemological Institute of America (GIA)

Passion for jewelry, watches, and Pandora

Benefits

Health/dental/life/LTD insurance

401k

Merchandise discounts

Career growth

Company

REEDS Jewelers

Reeds Jewelers is the largest family-owned retail jewelry chain in North America.

Founded in 1946

Wilmington, North Carolina, USA

501-1000 employees

https://www.reeds.com/

Funding

Current Stage

Late Stage

Leadership Team

Genna Zimmer

Vice President of Operations & Strategy

Recent News

PR Newswire

Downton Abbey by Reeds Jewelers Introduces The Grand Finale Fine Jewelry Collection

2025-10-03

syracuse

Retail chain to move into well-known furniture store building in DeWitt

2024-11-28

WilmingtonBiz

Reeds works toward bigger, modern flagship store in Mayfaire

2024-02-20

Company data provided by crunchbase