Year Up United · 4 hours ago
Employee Success Manager
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $130K/yr
5+ years expYear Up United is a national workforce development organization committed to equitable access to economic opportunity for young adults. The Employee Success Manager is responsible for enhancing employee experience and engagement, supporting recruitment and performance management, and aligning HR strategies with organizational goals.
EducationNon ProfitTraining
Responsibilities
Serve as a point person for employee concerns, fostering open communication and conflict resolution
Develop and implement strategies to build a positive, inclusive, and high-performing company culture
High proven proficiency in handling complex employee relations issues and investigations with ability to make recommendations on resolutions
Excellent documentation of investigations and completed timely
Proficiency in understanding federal and state laws and regulations
Ability to mentor and coach managers to have difficult conversations and documenting performance issues
Clear understanding and proficiency in unemployment claims and documentation
Design and manage engagement programs, recognition initiatives, and well-being efforts
Collaborate with onboarding, training, and performance management systems. Identify training needs and coordinate professional development opportunities
Support career pathing and talent retention strategies
Work with leaders to identify future work force planning within the organization
Partner with leadership to align HR initiatives with business goals
Analyze HR metrics to assess program effectiveness and recommend improvements
Ensure compliance with HR laws and regulations
Develop, implement, and update HR policies, ensuring adherence to employment laws and regulations (e.g., EEO, harassment)
Assist with tracking and reporting for annual compliance training
Work collaboratively with Learning and Development to curate people manager training and facilitation
Collaborate on recruitment, selection, and seamless onboarding processes
Work closely with hiring team to ensure a seamless recruitment experience internally and externally
Work with hiring managers to review job descriptions
Have a clear understanding of the organization’s benefits package
Proficiency in multi-state leave laws
A clear understanding of compensation practices and ability to make recommendations
Work closely with Functional Leaders to understand challenges and make recommendations on team design and structure
Have a clear vision of each section of business that needs to be supported operationally
Identify areas of succession planning and execute timelines to ensure consistent practices throughout the organization
Understanding trends and themes with ER matters to make recommendations for operational excellence
Qualification
Required
Bachelor's degree in HR, Business, or related field
5-7 years of HR experience as an HR Manager, HR Generalist or related roles
Exceptional interpersonal, communication, and problem-solving skills
Strong ability to handle multiple work streams simultaneously with tight deadlines
Understanding of Employment Laws
Strong organizational skills and ability to manage multiple priorities
Ability to build trust and rapport across all organizational levels
Data-driven mindset to analyze metrics and drive decisions
Proven experience in Leave Laws, Compensation, and Benefits
Proven experience in all HR areas of the full life cycle
Preferred
ADP, Workday and HR Acuity experience a plus
Benefits
Comprehensive healthcare options and dental coverage
401(k) match for eligible participants
Earn three weeks paid vacation in first year of employment; four weeks after initial year
Funds available to support staff in achieving career objectives ($2,500 per year)
Company
Year Up United
For more than 25 years, Year Up United has been leading the way in reworking the future — creating a corporate America that works for everyone, not just a select few.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$10.87MKey Investors
PluralsightNikePluralsight One
2024-06-26Grant
2023-02-15Grant
2022-06-22Grant
Leadership Team
Gerald Chertavian
Founder & Senior Advisor
Recent News
2025-09-17
EIN Presswire
2025-09-02
2024-12-20
Company data provided by crunchbase