IT Support Technician jobs in United States
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State of Wisconsin · 1 day ago

IT Support Technician

The State of Wisconsin's Department of Health Services is seeking an IT Support Technician for the Central Wisconsin Center in Madison. The role involves providing technical support for hardware, software, and networked devices, specifically for the treatment of individuals with intellectual disabilities.

AssociationNon Profit
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Responsibilities

Performing technical support and management of networkable medical monitoring equipment, in collaboration with the Medical Equipment Management Coordinator
Performing user accounts, systems and applications security administration and support
Serving as a supportive liaison between IT and the living units to troubleshoot, maintain and/or discover programs specifically used by, or to facilitate treatment of, patients and residents

Qualification

End user IT supportUser accounts provisioningMS Windows supportApple iOS supportNetwork protocols experienceHealthcare technical supportSoft skills

Required

Experience providing end user IT technical support
Experience provisioning user accounts and permissions to systems, data, or other information
Experience installing, managing, or supporting hardware and software running on MS Windows or Apple iOS

Preferred

Experience with Internet/Intranet network protocols, operations, processes, and web connectivity
Experience providing technical support in a health care setting
Experience working with protected health information or personally identifiable data

Benefits

3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months.
Top rated health plan options starting at $45/month for single plans and $111/month for family plans, after 2 months of state service.
Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment.
Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement.
Several flex spending accounts: medical, dependent care, commuter, and High Deductible Health Savings.
Well Wisconsin Wellness Program.
A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
Public Service Loan Forgiveness Program employer.

Company

State of Wisconsin

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The State of Wisconsin is a U.S. state located in the north-central United States, in the Midwest and Great Lakes regions.

Funding

Current Stage
Late Stage

Leadership Team

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Christian Albouras, MBA
Deputy Administrator (Chief Operations Officer), Division of Early Care and Education
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Drew Hanson
Partnerships Liaison
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