American Airlines · 1 day ago
Team Lead, Inflight Innovation and Insights
Fort Worth, TX
Contract
Onsite
Mid, Senior Level
4+ years expAmerican Airlines is a leading airline company seeking a Team Lead for their Inflight Innovation and Insights team. This role involves enhancing the inflight experience through technology solutions, managing projects, collaborating with various departments, and fostering a culture of professional growth and collaboration.
AerospaceAutomotiveTransportationTravel
Responsibilities
Lead departmental initiatives, coordinating resources and timelines to meet project goals and ensuring inflight technology solutions are effectively supported
Collaborate closely with Product Owners for the Flight Attendant Experience Product to identify business objectives and develop vision, strategy, and roadmap
Identify challenges and risks associated with project delivery and develop strategies to mitigate them effectively
Assist the Manager in overseeing team operations, ensuring timely and efficient delivery of projects and initiatives
Manage software vendor product evaluations and oversee the development of technical solutions
Develop financial analysis and business cases to support project justifications
Analyze feedback to identify insights that support project development and conduct research to define initiative scope and costs
Communicate with key stakeholders, providing regular status updates on team progress and delivery concerns
Coordinate efforts between multiple teams and vendors, both internal and remote, including support for technology projects that don’t require development
Coach and counsel team members to promote compliance with company policies and foster professional growth
Foster collaboration and keep team members engaged while maintaining a positive environment
Participate in working groups and planning activities to define the team's future direction and address operational issues
Qualification
Required
Bachelor's degree in business, Information Technology, related field, or equivalent experience/training
4+ years of relevant experience in a related field
Proven experience managing multiple projects simultaneously, with a strong understanding of project management principles and tools (e.g., Asana, ADO, Aha!)
Proficient in Microsoft Software and other relevant tools
Self-directed, confident, with a high level of initiative
Strong managerial skills, with the ability to mentor, mediate, and negotiate
Ability to create and maintain solid documentation
Detail-oriented with the ability to identify challenges, risks, and opportunities around technology project delivery
Strong planning, analytical, and organizational skills to effectively coordinate multiple projects simultaneously
Excellent communication and collaboration skills, with the ability to build relationships across diverse teams
Ability to work shift work, including weekends and holidays
Experience working with a diverse group of people in a fast-paced environment
Preferred
Project Management Professional (PMP) certification
Current inflight experience and understanding of working with a contract labor group is desirable
Previous managerial or supervisory experience
Knowledge of AA budgeting, policies, and procedures
Benefits
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Company
American Airlines
American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
10001+ employees
H1B Sponsorship
American Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (359)
2024 (270)
2023 (253)
2022 (260)
2021 (342)
2020 (263)
Funding
Current Stage
Public CompanyTotal Funding
$1B2023-11-17Post Ipo Debt· $250M
2023-02-08Post Ipo Debt· $750M
2015-01-01Post Ipo Equity
Leadership Team
Doug Parker
Chairman and former CEO at American Airlines
David Seymour
Chief Operating Officer
Recent News
Maryland Daily Record
2026-02-04
2026-02-03
Company data provided by crunchbase