VITAS Healthcare · 13 hours ago
Senior Director Market Development
8525 West 183rd Street, Tinley Park, IL, 60487, US
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expVITAS Healthcare is the nation’s leading provider of end-of-life care, dedicated to making a difference in the lives of others. They are seeking a Senior Director of Market Development to develop departmental goals, oversee sales strategies, and manage a team of VITAS Representatives to ensure revenue generation and effective market presence.
Health CareHospital
Responsibilities
Develop departmental goals, construct strategies and plans, direct implementation, monitor and assess results maintaining accountability for revenue generation and cost containment
Recruit and manage training curriculum and give direction to VITAS Representatives to ensure that knowledge, skill, and performance standards are met or exceeded
Establish and maintain contacts with key referral sources that support long term business relationships
Participate in recruitment and training for VITAS Representatives and other personnel as directed by the General Manager
Oversee internal communications to build effective relationships with the Senior Management Team, Patient Care Department, and the Volunteer Department
Maintain professional and clinical competence monitoring competitor products, sales, and marketing activities
Review VITAS Representative account profiles and sales activities in Customer Relationship Management (CRM) application at least three times per week to ensure sales force productivity and effectiveness. Use CRM reports and data to analyze business trends and construct appropriate growth plans by territory
Facilitate, direct and continually monitor VITAS Representatives by traveling with them, in the field on average three to four days per week. Complete coaching evaluation forms using CRM application for each day or call spent with VITAS Representatives
Conduct consistent sales meetings as agreed upon with the supervisor and General Manager. Create agenda in CRM application the week prior to each sales meeting
Oversee corporate sales training using designated VITAS Representative orientation materials to ensure appropriate development within the first 90 days of their employment
Review account profile and CRM activity on a consistent and as needed basis to improve sales force productivity and effectiveness
Prepare coaching evaluation with each field contact
Evaluate market research and adjust sales strategy to meet changing market and competitive conditions for revenue growth of assigned area
Create a model that supports the organization's mission and values based on an internal and external needs assessment
Monitor the internal/external environment and identify opportunities to fulfill the corporate strategy
Set priorities for planning activities for assigned unit
Serve as strategic liaison for key organizational initiatives between business units and their customers, both internal and external
Assess current operational business models and develop appropriate new models as needed
Approve personnel actions such as new hire requests and discharges, to ensure proper staffing
Participate in policy development
Perform related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management
Qualification
Required
Proven 5 to 7 years sales management experience in a health care environment. (VITAS professional/management experience will be accepted in lieu of external health care management experience)
Prior sales/marketing experience
Extensive knowledge of policies and practices involved in the human resources function
Ability to direct staff and business functions in an engaging environment maintaining workforce production and development
Advanced leadership skills to resolve critical issues and make strategic decisions to contribute to the organizational goals and objectives
Effective operational and cost management skills
Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment
Ability to work on various assignments simultaneously
Strong interpersonal skills within all levels of the organization
Ability to navigate within automated systems and proficiency in Outlook, Word and Excel
Bachelor's degree in Business Administration, Marketing or related field from an accredited college or university or the international equivalent required
Benefits
Competitive compensation
Health, dental, vision, life and disability insurance
Pre-tax healthcare and dependent care flexible spending accounts
Life insurance
401(k) plan with numerous investment options and generous company match
Cancer and/or critical illness benefit
Tuition Reimbursement
Paid Time Off
Employee Assistance Program
Legal Insurance
Roadside Assistance
Affinity Program
Company
VITAS Healthcare
Vitas Healthcare is a provider of hospice care and palliative care to patients.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2005-03-01Acquired
Leadership Team
Joel Wherley
CEO
Mary Hensley
Vice President/Chief Compliance Officer
Recent News
2025-12-03
2025-11-18
Company data provided by crunchbase