The Hartford · 3 hours ago
Senior Ability Analyst
The Hartford is an insurance company committed to making a difference, and they are seeking a Senior Ability Analyst to investigate claims and assist insured individuals in returning to work. This role involves collaborating with stakeholders, delivering customer service, and applying critical thinking to support customers during times of need.
Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance
Responsibilities
Collaborate with internal and external stakeholders to obtain and share information related to long-term disability claims
Deliver outstanding customer service through professional written and verbal communication
Collect and analyze information, applying critical thinking and mathematical skills to make sound decisions and draw accurate conclusions
Apply business acumen and technical expertise to make ethical, well-informed decisions based on analysis, experience, and judgment, with management guidance as needed
Commit to meeting the expectations and requirements of both internal and external customers
Contribute to a positive team culture that supports Group Benefit Claims Diversity and Inclusion initiatives and objectives
Qualification
Required
High School Diploma or GED required
Minimum of 1 year of quality customer service experience required
At least 1 year of claims experience required
Preferred
Associate's or Bachelor's degree
Familiarity with medical terminology
Experience reviewing medical records
Benefits
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Company
The Hartford
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-15IPO
Recent News
2025-12-09
2025-12-08
EIN Presswire
2025-12-02
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