Ultimate Staffing · 20 hours ago
General Liability Adjuster-Auto Claims
Ultimate Staffing is seeking an experienced adjuster to handle Commercial General Liability and Auto claims involving physical damage and bodily injury. This role manages claims from initial investigation through resolution or litigation, ensuring compliance with guidelines and delivering strong client service.
Responsibilities
Investigate first‑party and third‑party Auto and General Liability claims
Evaluate coverage, determine liability, and establish appropriate reserves
Manage claims throughout their full life cycle, including settlement or litigation
Prepare written reports and correspondence such as coverage analyses, reservation of rights letters, and disclaimers
Negotiate settlements for physical damage and injury claims within assigned authority
Oversee litigated matters through final disposition
Participate in mediations, arbitrations, and appeal hearings
Serve as a client-facing claims manager for assigned accounts
Communicate with vendors, defense counsel, claimants, insurance carriers, and clients
Ensure accurate documentation and compliance with internal data standards
Perform other related duties as required
Qualification
Required
Bachelor's degree or higher
Minimum of 3 years of Auto and/or General Liability claims experience
Strong written and verbal communication skills
Excellent customer service skills
Proficiency in Microsoft Excel, Word, Outlook, PowerPoint, Teams, and Zoom
Preferred
General Liability Claims
Auto Liability / Auto Physical Damage
Bodily Injury (BI) Claims
Coverage Analysis & Determination
Claims Investigation & Statement Taking
Liability Evaluation & Damages Assessment
Reserve Setting / Exposure Analysis
Settlement Negotiation
Litigation Management
Mediation / Arbitration / Appeals
Subrogation & Recovery
Vendor & Defense Counsel Management
Client / Insured Relations
Claims Reporting & File Documentation
Caption Reports / Reservation of Rights / Disclaimers (RWL)
First-Party & Third-Party Claims
Claims Best Practices & Compliance
Diary Management & File Quality
Agency Management Systems / Data Integrity
Microsoft Excel (intermediate), Word, Outlook, PowerPoint
Microsoft Teams / Zoom
Written & Verbal Communication
Customer Service
Time Management / Prioritization
Independent Work with Minimal Supervision
Analytical Thinking & Problem Solving
Negotiation & Influence
Multi‑State Adjuster License(s)
AIC, SCLA, or CPCU (in progress or completed)