Client Success Specialist V jobs in United States
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Oracle · 19 hours ago

Client Success Specialist V

Oracle is a world leader in cloud solutions, and they are seeking a Client Success Specialist V to drive customer success outcomes enabled by Oracle Health platforms. This role focuses on building partnerships with Oracle System Integrator Partners to ensure successful implementation of Oracle Health solutions, requiring strong operational and partner relationship management skills.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
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H1B Sponsor Likelynote

Responsibilities

The Partner Success Manager will drive customer success outcomes enabled by Oracle Health as implemented by Oracle Systems Integrator Partners
The Partner Success Manager will investigate, analyze, supervise, lead, and provide quality control oversight of Oracle Systems Integrator Partner delivery to customers
You will become familiar with partner go-to-market and service-delivery strategies that are across all of Oracle’s cloud tech offerings
While the job includes components of traditional PMO responsibilities, most of the work is a direct focus on building the quality of our partners’ customer deliveries of Oracle products
Note: This is NOT a sales job. This is a post-sales role, guiding and improving the partner in their post-sale implementation of Oracle products
This role will be accountable for: Global ownership, development, measuring and leading Oracle’s partner implementation and service-delivery strategies for Oracle Health platforms
Supervise and measure the health of Oracle’s partner applications relationship through metrics, governances and dashboards that report on implementation success, project health, consulting team preparation, strategic investment in their Oracle service-delivery practice, partner solutions/initiatives, account planning outcomes, and joint investments
Use operational data and a global strategy to drive favorable partner behavior intentionally and proactively
Work closely and influence Oracle Health leaders in product development, sales, marketing, alliances, business development and other business partners
Reporting and presenting on business planning and business reviews, supporting leadership meetings, promoting business development including review of new investments, working on strategic operational initiatives, account alignment/follow through, etc
Use the partner relevant experience to ensure customer success while implementing Oracle Health solutions
Set unified governance for leading and measuring customer success associated with partner strategy
Identify steering committee (participants, roles, responsibilities)
Defining metrics
Build and lead operational cadence with updates
Align with multiple Oracle Lines of Business on various partner strategies
Implement and report in alignment with Field Sales, A&C, GBU, Development and Marketing

Qualification

Product implementation experienceSoftware implementationProfessional services deliveryTechnical architectures understandingOperating systems knowledgeAnalytical skillsCustomer success focusCollaboration skillsLeadership skills

Required

Seven to Ten+ years of professional experience recommended
Demonstrated experience in software implementation, professional services delivery, or partner/client-facing relationship experience
Product implementation experience is required

Preferred

Understanding of various technical architectures and operating systems and industry experience is desired

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

Company

Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.

H1B Sponsorship

Oracle has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1271)
2024 (846)
2023 (995)
2022 (1192)
2021 (985)
2020 (755)

Funding

Current Stage
Public Company
Total Funding
$25.75B
Key Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO

Leadership Team

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Esteban Rubens
Healthcare Field CTO
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Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
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Company data provided by crunchbase