Incident IQ · 4 hours ago
Product Owner, Manager
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expIncident IQ is the leading workflow management platform built exclusively for K-12 districts, trusted by over 2,000 districts nationwide. The Product Owner Manager will oversee product delivery execution, manage a team of Product Owners, and ensure high-quality outcomes across multiple teams.
Asset ManagementEducationEnterprise SoftwareFacility ManagementIT ManagementSoftware
Responsibilities
Manage, coach, and develop a team of Product Owners to ensure high-quality product execution and professional growth
Drive consistent execution of quarterly and 3-month product roadmaps across multiple scrum teams
Own the product side of delivery, ensuring all product releases are planned, coordinated, and delivered on time
Serve as the primary point of contact for Customer Success escalations related to product delivery, and defects
Own the product side of support bug intake, prioritization, tracking, and resolution, ensuring timely communication and alignment with Engineering and Customer Success
Ensure Product Owners create clear, well-defined user stories, requirements, and acceptance criteria
Establish and maintain best practices for backlog management, sprint execution, and agile ceremonies
Oversee feature tracking and lifecycle management from concept through release, adoption, and optimization
Ensure product usage tracking, dashboards, and analytics are defined, implemented, and actively used to inform decisions
Partner closely with Product Managers to translate product strategy into executable plans
Serve as an escalation point for delivery risks, dependencies, and prioritization challenges
Collaborate with Engineering, Design, and QA leadership to ensure alignment and delivery quality
Support go-to-market initiatives, including product launches and cross-functional readiness
Continuously improve product delivery processes, tools, and workflows
Track capacity across multiple teams and proactively identify and adjust for constraints, risks, and shifting priorities to maintain delivery commitments
Provide executive-level visibility into product delivery health, release readiness, capacity, risks, and key product metrics through clear reporting and communication
Act as a product ambassador internally and externally when needed
Qualification
Required
5+ years of experience in product management or product ownership for SaaS, B2B software
2+ years of people management experience, including coaching and performance development
Strong understanding of Agile, Scrum, and/or SAFe methodologies
Proven ability to lead multiple teams and manage competing priorities
Exceptional communication, collaboration, and leadership skills
Strong analytical mindset with experience using data to inform decisions
Proficiency with product and project management tools (Azure DevOps, Confluence, Asana, Miro)
Ability to thrive in a fast-paced, ambiguous environment
Preferred
BA/BS in Computer Science, Engineering, Information Systems, or a related field preferred
Experience with workflow management platforms or the K-12 market is a plus
Benefits
Medical
Dental
Vision
Life insurance
401k match
Paid-time off (PTO)
Company
Incident IQ
Incident IQ transforms the way school districts provide and manage services, including ITSM, ITAM and myriad digital workflows for K-12.
201-500 employees
H1B Sponsorship
Incident IQ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Cove Hill PartnersJMI Equity
2024-02-08Private Equity
2021-08-26Private Equity
Leadership Team
Robert Todd Collins
Chief Executive Officer
J
Jason Martin
CTO
Recent News
2025-04-02
GlobeNewswire News Room
2025-01-06
Company data provided by crunchbase