NEOGOV · 3 hours ago
Dispatcher Transit
Bradenton, FL
Full-time
Onsite
Entry Level
$23.67/hr - $35.50/hr
1+ years expNEOGOV is a company that provides software solutions for government organizations, and they are seeking a Dispatcher for their Transit division. The role involves coordinating daily scheduling and operation of buses and routes, maintaining communication with drivers, and ensuring timely passenger pickups.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Answers incoming calls and provides information on public transportation and paratransit services, offering routing assistance to seniors, ADA eligible individuals, persons with disabilities, and the general public
Conducts follow-up with Bus Operators and takes necessary actions to ensure passengers are picked up on time and reach their destinations as scheduled; ensures operator compliance with established rules and procedures
Creates, updates, and monitors computerized daily manifests and schedules for phone-based and routed transit services
Performs a range of clerical duties, including answering multi-line phones, sorting, and distributing schedules, keys, etc., completing data entry and typing tasks, and maintaining accurate records, logs, for transportation and paratransit operations; prepares daily schedules and general office tasks as needed
Applies working knowledge of Federal Communications Commission regulations and the geography of the County, including all applicable bus routes; quickly learns and applies new operational rules and procedures
Utilizes the radio-dispatch system to coordinate updates between drivers and the operations center, including route or schedule changes, accidents, service interruptions, and delays
Communicates clearly, tactfully, and effectively both orally and in writing using a well-modulated voice and proper diction
Maintains concentration while working at a computer workstation for extended periods, operating communication equipment accurately, efficiently, and in a timely manner, inputs data into computer systems
Understands and follows oral and written instructions
Responds quickly, calmly, and appropriately in emergency or high-pressure situations
Maintains required logs, records, and reports
Adjusts paratransit schedules and accurately dispatches all necessary information
Establishes and maintains effective working relationships with co-workers, transit operators, supervisors, and clients
Performs other related work (including weather or other extreme emergency duties) as required
Qualification
Required
High school graduate/equivalent
Must successfully pass a DOT physical and pass a Level 2 background check
Minimum of one (1) year of experience in the operation of radio dispatch equipment
Class 'B' Commercial Driver's License with passenger endorsement and air brakes endorsement, or Class 'B' CDL permit with passenger and air brake endorsements required by effective date of employment
Equivalent combinations of education and experience may be considered
Preferred
Prior transit/para-transit experience highly desired
Benefits
Employee Assistance Program (EAP):
Wellbeing Benefits:
Miscellaneous Benefits:
Paid Time Off:
Insurance:
Retirement:
Career Wellness:
Education Benefits:
Flexible Spending Account:
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase