Thales · 8 hours ago
Major Account Manager, B2B Software Sales
Austin, TX
Full-time
Hybrid
Senior Level, Lead/Staff
$220K/yr - $375K/yr
8+ years expThales is a leader in digital security, providing identity management and data protection solutions. They are seeking a Major Account Manager to drive revenue growth by expanding relationships within their customer base and managing the renewal cycle, while building strategic account plans and collaborating with cross-functional teams.
AerospaceCyber SecurityIndustrial ManufacturingMilitaryRemote SensingSecurityTransportation
No H1B
Responsibilities
Own and execute customer expansion strategies focused on driving product adoption, renewals, and additional solution sales (cross-sell/upsell) across Thales Software Monetization (SM) offerings
Develop deep understanding of account structure, organization, goals, and roadmap. Identify whitespace opportunities to increase Thales SM footprint across business units and stakeholders
Proactively manage the end-to-end renewal cycle, mitigating churn risk, demonstrating ROI, and aligning value to client business goals
Lead regular CBRs with executive and operational stakeholders to reinforce value delivered, review roadmap alignment, and position new opportunities
Build and own Key Account Plans for top strategic customers. Leverage internal and external resources to drive strategic alignment, adoption milestones, and long-term growth
Strengthen and expand relationships with key decision-makers across functional and executive levels. Serve as a trusted advisor and voice of the customer internally
Partner closely with Customer Success, Sales Engineering, Professional Services, Product Management, and Marketing to ensure cohesive customer engagement and growth planning
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or related technical field
8+ years of experience in B2B account management, renewals, or customer expansion roles, preferably in enterprise software or SaaS
Proven track record of growing revenue within existing accounts through renewals, upsell, and cross-sell
Strong executive presence with the ability to build and deepen C-level relationships
Comfortable managing complex customer lifecycles and navigating large enterprise organizations
Conversational knowledge of SaaS, licensing models, data insights, AI, or software monetization concepts
Proven success in enterprise sales to software or intelligent device vendors
Applicants must be legally authorized to work in the United States for any employer at the time of hire
This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future
Benefits
Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
Company paid holidays and Paid Time Off
Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
Company
Thales
Thales (Euronext Paris: HO) is a global leader in advanced technologies for the Defence, Aerospace, and Cyber & Digital sectors.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$533.58MKey Investors
European Investment Bank
2025-09-17Post Ipo Debt· $533.58M
1999-04-01IPO
Leadership Team
Abdelhafid Mordi
Chairman & CEO Thales Emarat Technologies
Emily Tan
CEO, Thales Solutions Asia Pte Ltd and Country Director, Thales in Singapore
Recent News
2026-01-20
Company data provided by crunchbase