State of Wisconsin · 1 day ago
DMV Customer Service Representative - Eau Claire
Eau Claire, WI
Full-time
Onsite
New Grad, Entry Level
$22.31/hr - $22.31/hrThe State of Wisconsin is seeking a DMV Customer Service Representative to provide high-quality services to citizens at the Eau Claire Customer Service Center. This role involves face-to-face customer support for driver licensing and vehicle registration, including issuing licenses and collecting fees.
AssociationNon Profit
No H1B
Responsibilities
Providing face-to-face customer support on driver licensing and vehicle registration
Issuing driver’s licenses, ID cards, instruction permits, motor vehicle registrations, vehicle titles, and license plates
Determining and collecting appropriate fees from customers
Working with customers who need to obtain an ID for voting purposes
Doing some online processing of other types of work
Fielding questions from the public over the phone
Qualification
Required
Identifying and resolving problems for one or more customer(s) in a face-to-face customer service role
Reading and interpreting laws, regulations, policies, procedures, or other complex documents
Using computers and one or more software program(s) to complete customer transactions
Preferred
Multi-tasking while ensuring accuracy within their work
Working in a role in which the primary duties of a job are customer service
Performing cash handling transactions
Benefits
Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
Excellent and affordable health, vision, and dental benefits (health plan options start at just $49/month for single plans and $122/month for family plans after two months of employment)
An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
Well Wisconsin Wellness Program
A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
Company
State of Wisconsin
The State of Wisconsin is a U.S. state located in the north-central United States, in the Midwest and Great Lakes regions.
Founded in 1848
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Christian Albouras, MBA
Deputy Administrator (Chief Operations Officer), Division of Early Care and Education
Drew Hanson
Partnerships Liaison
Recent News
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