IT support technician with JAMF :: Palm Beach Gardan, FL (Onsite 5 Days a Week) jobs in United States
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EROS Technologies Inc · 4 hours ago

IT support technician with JAMF :: Palm Beach Gardan, FL (Onsite 5 Days a Week)

positionPalm Beach Gardens, FL
timeContract
remoteOnsite
seniorityNew Grad, Entry Level

EROS Technologies Inc is seeking an IT support technician with JAMF to provide hands-on technical assistance to end users. The role involves diagnosing, troubleshooting, and resolving hardware, software, and connectivity issues across Windows and macOS devices.

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Growth Opportunities
Hiring Manager
Akash Panwar
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Responsibilities

Providing hands-on technical assistance to end users by diagnosing, troubleshooting, and resolving hardware, software, and connectivity issues across Windows and macOS devices
Setting up and configuring new computers
Installing and updating applications
Performing routine maintenance
Ensuring compliance with security policies
Coordinating repairs or replacements with vendors when needed
Documenting support activities in ServiceNow
Communicating clearly with users of all technical levels
Working closely with other IT teams to maintain a reliable and efficient workplace computing environment

Qualification

JAMFWindows supportMacOS supportServiceNowTechnical troubleshootingUser communication

Required

Experience in JAMF
Providing hands-on technical assistance to end users
Diagnosing, troubleshooting, and resolving hardware, software, and connectivity issues across Windows and macOS devices
Setting up and configuring new computers
Installing and updating applications
Performing routine maintenance
Ensuring compliance with security policies
Coordinating repairs or replacements with vendors when needed
Documenting support activities in ServiceNow
Communicating clearly with users of all technical levels
Working closely with other IT teams to maintain a reliable and efficient workplace computing environment
Meeting agreed upon service performance metrics

Company

EROS Technologies Inc

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EROS Technologies Inc.
dateFounded in 2015
location
Lewes, Delaware, USA
people-size201-500 employees
web-link
https://erostechnologies.com

Funding

Current Stage
Growth Stage

Leadership Team

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Mohammad Shadab Alam ( KALLIS )
Chief Executive Officer
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Kiswah(MEENAKSHI) Khan
Chief Operating Officer (COO)
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Company data provided by crunchbase