Trilyon, Inc. · 6 hours ago
Technical Writer
Lansing, MI
Contract
Hybrid
Mid Level
4+ years expTrilyon, Inc. is a leader in global workforce solutions, specializing in various technologies including Cloud Technology and AI/ML. They are seeking an experienced Technical Writer to support the Michigan Department of Agriculture and Rural Development in ensuring compliance with accessibility standards and maintaining high-quality documentation.
AdvertisingContent CreatorsDigital MarketingDocument Preparation
Hiring Manager
Aakanksha Kushwaha
Responsibilities
Review and update agency documents and web content to ensure ADA WCAG 2.1 AA compliance
Identify, document, and prioritize accessibility gaps across published materials
Utilize accessibility tools (e.g., Microsoft Accessibility Checker, Adobe Accessibility tools ) to validate compliance
Establish and document best practices for ongoing accessibility efforts
Lead remediation efforts for non-compliant documents and web content
Develop, enhance, and maintain user guides, technical documentation, manuals, reports, and communications
Ensure documentation is clear, logically structured, and aligned with business and technical requirements
Maintain documentation libraries, templates, standards, and version controls
Ensure consistency in messaging, terminology, formatting, and accessibility across all materials
Coordinate layout, graphics, and formatting for publication as needed
Meet weekly with the MDARD Bureau Services Manager to track progress, remove barriers, and set priorities
Collaborate closely with:
Web Administrator and Web Team
Forms Analyst
Digital Accessibility Review Team (DART)
Provide accurate status updates and reporting on work activities
Support agency staff in preparing documentation, presentations, and public-facing materials
Train program staff on accessibility standards, tools, and best practices
Mentor teams on implementing and maintaining documentation standards
Develop and deliver training materials related to documentation and accessibility compliance
Qualification
Required
Minimum 4 years of professional technical writing experience
Minimum 1 year mentoring teams and implementing documentation standards, including training delivery
Minimum 2 years reviewing existing documentation against standards and documenting/prioritizing gaps
Minimum 1 year of experience working on projects with a focused ADA WCAG 2.1 AA accessibility requirement
Minimum 1 year of hands-on experience using accessibility tools (Microsoft, Adobe, or similar)
Strong written and verbal communication skills
Ability to manage multiple priorities and work collaboratively in a team environment
Knowledge of documentation planning, research methodologies, and publication processes
Preferred
Experience working with government or public-sector agencies
Familiarity with web content management systems (CMS)
Experience developing accessible forms and online documentation
Background in technical writing, journalism, or communications
Experience training non-technical users on documentation and accessibility practices
Company
Trilyon, Inc.
Trilyon, Inc.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Carolyn Joshua
President & CEO
Company data provided by crunchbase