Evergreen Goodwill of Northwest Washington · 2 hours ago
Director of Technology
Evergreen Goodwill of Northwest Washington is a nonprofit organization that helps individuals secure employment through job training and education. The Director of Technology is responsible for leading the design and delivery of technology platforms and services, ensuring they align with the organization's strategic goals and operational needs.
EducationNon ProfitRetailTraining
Responsibilities
Establish technology principles, standards, and governance that promote consistency and agility
Serve as a thought partner to executive leadership on how technology can enable growth, efficiency, and innovation
Balance short-term delivery needs with long-term architectural integrity and scalability
Oversee core enterprise systems (e.g., ERP, CRM, data platforms, collaboration tools, and line-of-business applications)
Guide solution architecture decisions across build vs. buy, cloud vs. on-prem, and integration strategies. Ensure systems are secure, reliable, well-documented, and designed for extensibility
Own vendor strategy, including selection, contracts, performance management, and cost optimization
Lead teams responsible for technology design and delivery
Ensure high availability, performance, and supportability of production systems for operations and support
Design and build resilient products with service management practices that emphasize reliability, responsiveness, and continuous improvement in mind
Partner with stakeholders to prioritize work based on business value and operational impact
Ensure strong cybersecurity, privacy, and risk management practices across the technology landscape
Partner with compliance, finance, and other functions to meet regulatory and governance requirements
Promote responsible data management, analytics, and decision-making across the organization
Build, mentor, and retain high-performing technology teams
Create a culture of ownership, learning, psychological safety, and accountability
Clarify roles, expectations, and career pathways for technology staff
Encourage collaboration across IT, operations, and business teams
Qualification
Required
10+ years of progressive experience in technology leadership roles
Proven experience leading enterprise-scale systems and cross-functional technology teams
Strong understanding of modern cloud platforms, SaaS ecosystems, integration patterns, and data platforms
Experience partnering with senior business leaders to deliver technology outcomes
Demonstrated ability to manage budgets, vendors, and complex portfolios of work
Preferred
Experience in nonprofit, retail, logistics, healthcare, or other mission-critical operating environments
Familiarity with IT service management, product management, and agile delivery models
Experience leading digital transformation or modernization initiatives
Background in security, compliance, or regulated environments a plus
Benefits
A health plan that includes medical, dental, vision and prescription coverage
100% Employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance (for salaried employee)
Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
Flexible Spending Accounts (FSA) Plan
Roth and 403(b) Retirement Savings Plan program
Paid vacation, (9) holiday and sick time
Limited paid time off for Jury Duty and Bereavement Leave
Employee discounts
Employee Assistance Program (EAP)
Career Advancement Opportunities
Paid Job Training
Employee referral bonus
Mentorship Program
Company
Evergreen Goodwill of Northwest Washington
Evergreen Goodwill is a non-profit organization founded in 1923. We currently operate in five counties.
Funding
Current Stage
Late StageRecent News
The Business Journals
2024-06-04
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