Manager, Workforce & Business Solutions jobs in United States
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Clark State College · 4 hours ago

Manager, Workforce & Business Solutions

Clark State College is seeking a Manager for Workforce & Business Solutions to coordinate the scheduling, enrollment, and logistics of noncredit open enrollment trainings and workshops. The role involves customer service, marketing, managing student enrollment, and collaborating with regional job centers to enhance enrollment opportunities.

Higher Education
Hiring Manager
Dave Ferguson
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Responsibilities

Provides front line customer service for visitors, students, faculty, and staff visiting the Workforce Development Office
Schedules, markets, and recruits for open enrollment courses to fill in demand pathways. Works with both prospective students and key partners to fill classes and secure funding, where possible. Coordinates all logistical aspects of the course including, but not limited to, providing supplies, books, all support to the instructor, and support as needed to students
Manages student enrollment in all open enrollment courses, including tracking of student information, payments, completion, all sales by dollar amount, number of students in each class, any industry certificate earned, and other data needed to be collected and provided by the department in a timely manner. Manages and maintains a detailed training calendar of all open enrollment training
Actively engages with regional job centers to grow enrollment, including scheduling regular recruitment activities with clients and employees. Represents the department at job fairs, career fairs, and other open enrollment student recruitment opportunities
Works with the marketing department and department personnel to prepare marketing materials, collateral, website content, social media exposure, and email marketing
Assists the department with logistics related to contract training, as needed, including contracts, scheduling, supplies, marketing, and/or other tasks as assigned
Collaborates with the college community to grow noncredit to credit pathways and opportunities, continuing to leverage all departments and offerings for student success
Performs various office duties including composing and preparing appropriate divisional correspondence and reports, creating and maintaining appropriate files, creating and processing department contracts, invoicing, and ordering office and instructional supplies
Assists with department grant responsibilities, as needed and assigned
Assists with special projects and events related to business operations
Represents the Workforce and Business Solutions department, and Clark State College, on workforce councils and boards, as assigned
Manages and updates the WIET system for Clark State College when changes occur
Serves as Program Coordinator for Workforce STNA License 3651305
Performs all other duties as assigned by the supervisor

Qualification

Microsoft Office SuiteConstant ContactMarketing skillsProject managementOrganizational skillsCustomer serviceMultitaskingTime managementInterpersonal skillsCommunication skills

Required

Two years to five years of similar or related experience
A Bachelor's degree
Requires travel to multiple campus locations; a valid driver's license and/or dependable transportation is required
Courtesy, tact, and diplomacy are essential elements of the job
Proven ability to multitask effectively in a fast-paced office environment with frequent interruptions
Demonstrated capacity to manage a demanding workload across diverse functional areas
Highly organized with a strong ability to prioritize and manage multiple projects simultaneously
Advanced proficiency in Microsoft Office Suite and Constant Contact email marketing platform
High level of initiative, self-direction, and personal integrity, including handling sensitive and confidential information
Strong time management skills with strict attention to detail and accuracy
Consistently maintains polished professional attire and grooming in alignment with college standards
Excellent verbal and written communication skills
Strong customer service orientation with the ability to work effectively with a diverse population

Benefits

Health, Dental & Vision Insurance
Health Spending Account (HSA)
Flexible Spending Account (FSA)
Short-Term Disability
Basic Life/AD&D-Group
Critical Illness
Accident
Employee Assistance Program (EAP)
Benefits Broker
State Teachers' Retirement System (STRS)
School Employees' Retirement System (SERS)
Ohio Public Employees Deferred Compensation
403 (b) & 457 (b)
Tuition Reimbursement/Institutional Fee Benefit

Company

Clark State College

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Clark State College is a public, comprehensive, higher education institution located in Springfield, Ohio, with campuses in Beavercreek and Bellefontaine.

Funding

Current Stage
Growth Stage
Total Funding
$0.18M
Key Investors
Ohio Department of Higher Education
2025-04-01Grant· $0.18M

Leadership Team

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Kerry Pedraza
Executive Director
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Company data provided by crunchbase