Servco Pacific Inc. · 23 hours ago
Sales Support Associate
Servco Pacific Inc. is committed to providing valuable mobility solutions and is seeking a Sales Support Associate. This role involves assisting Sales Consultants with various tasks including scheduling appointments, preparing documents, and ensuring quality control before vehicle delivery.
AutomotiveAutonomous VehiclesCar SharingElectric VehicleRide SharingTransportationVenture Capital
Responsibilities
Answer and retrieve telephone message for assigned sales consultant
Assist sales customers with service appointments
Schedule loaners for sales & service customers
Manage vehicle loaners (check availability, reserve vehicles, and obtains proper paperwork)
Meet and greet sales customers in absence of sales consultant
Schedule port installed options, echomaster, and tint installation with VPC and outside vendors
Update of DealerTrack reports, prospects, pending deals and sold units
Assist sales with picking up vehicle for deliveries, as needed
Manage key inventory by sorting and pulling keys for other locations when car is sold
Check that all accessories are installed per customer’s specifications
Quality inspect vehicle before delivery to ensure vehicle is in excellent delivery condition with all options installed and gas tank fueled
Prepare VPC vehicle transfer sheets for the car carrier
Maintain sales consultant ‘s office and monitor loaner/sold unit keys
Call customers when license plates arrive and assist with license plate installation
Assist with parts, get ready forms and purchase orders
Qualification
Required
High school graduate or equivalent
Minimum six months of customer service work experience
Excellent customer relations skills
Strong verbal and written communication skills
Basic proficiency with Microsoft Word and Excel
Valid driver's license and good driving record
Ability to operate standard and automatic transmission for a variety of sizes of vehicles
Must be customer focused and practice active listening skills
Detail oriented, organized, with good follow-through
Must be a self-started and able to multi-task
Preferred
Automotive sales or service experience
DealerTrack knowledge
Company
Servco Pacific Inc.
Founded in 1919 as a two-car repair garage on the North Shore of Oahu, Servco Pacific Inc.
Funding
Current Stage
Late StageRecent News
Morningstar.com
2025-11-05
Honolulu Star-Advertiser
2025-05-25
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