Metropolitan Nashville Airport Authority · 18 hours ago
Application Specialist
Metropolitan Nashville Airport Authority is responsible for the Nashville International Airport, a vital asset for Middle Tennessee. The Application Specialist will provide application support and database management while serving as a liaison between business system owners, users, vendors, and IT support staff.
Airlines/Aviation
Responsibilities
Coordinates with business owners and vendors to research, recommend, select, implement, manage, and support configuration of software packages purchased for business needs
Communicates with users to resolve configuration problems and to document business requirements
Consults with supervisors/managers and users on new projects and needs
Analyzes technical problem areas, troubleshoots, and identifies new business opportunities
Develops and designs general and detailed information systems to meet business needs, ensuring compatibility with existing systems
Assists with analyzing functional needs of analytical reporting applications supporting business processes
Develops and reviews disaster and business recovery processes for critical information systems to ensure a quick recovery in event of an outage or disruption
Manages and supports company-specific software and web applications that are used to complete business functions
Programs and maintains desktop and mobile software applications for enterprise-wide data collection
Completes regular maintenance and updates on applications to ensure they remain efficient, secure, and up-to-date with the latest technology standards
Fields daily user questions and troubleshoots users' issues by incorporating a blend of technical acumen and customer service
Documents and maintains historical records of programs, modifications, and operations activities
Performs necessary research to create functional documents
Creates flowcharts
Functions as database administrator
Plan and implement database monitoring, backup recovery, and high availability strategies
Defines databases and maintains accuracy and consistency in data dictionary for all applications
Monitor database performance, tune servers and applications, optimize databases, implement changes, and apply new patches and versions when required
Develops and maintains integration of databases between applications and airport enterprise systems
Create and document technical specifications for database code, e.g., stored procedures, scripts, and database triggers
Create and manage database reports, visualizations, and dashboards
Prepares test data and makes test runs of new programs
Basic proficiency with programming or scripting languages
Experience with tools to include Power BI, Power Automate, and Power Forms
Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE)
Follows all safety regulations
Maintains regular and on-time attendance
Performs other duties as assigned
Qualification
Required
High school diploma
2-4 years of program development, project management, or related experience
Preferred
Bachelors degree in information technology, management information systems, business information systems, or related field
4-7 years of program development, project management, or related experience
Benefits
Deferred compensation plans
Educational Assistance
Health, Dental, Vision, Life, Disability Insurance
Health Screenings
Paid Holidays
Annual/Bereavement/Military Leave
Company
Metropolitan Nashville Airport Authority
Established in 1970, the Metropolitan Nashville Airport Authority (MNAA) owns and operates Nashville International Airport® and John C. Tune Airport®.