NYS Office of Information Technology Services · 15 hours ago
Business Systems Analyst 2 - 10122
New York, NY
Full-time
Hybrid
Senior Level
$87K/yr - $110K/yr
7+ years expThe NYS Office of Information Technology Services is seeking a Business Systems Analyst 2 to assist in interpreting and converting user and business requirements into technical specifications. The role involves collaborating with development teams to ensure quality standards are met and overseeing various testing activities.
Cyber SecurityGovernmentInformation TechnologyIT Infrastructure
No H1B
Responsibilities
Possess skill in understanding DOS business processes, analyze and optimize existing processes to identify areas for improvement; work with partner ITS leads in defining scope for additional phases of current projects, as well as new initiatives; assist in converting user requirements into business requirements and technical specifications
Participate in meetings to identify gaps or deficiencies in implemented system by reviewing and explaining identified defects; demonstrate defects to explain actual verses expected behavior per requirements; work with other Dedicated Staff team leads to ensure identified issues are remediated, tested, and resolved
Lead meetings of project teams including agency, management, users, vendors, and other business team staff to discuss specific application development, system analysis, and testing activities
Verify requirements throughout the product/system development life cycle (SDLC) to ensure the developed system performs to the required specifications; this includes identifying and developing test plans/scenarios and logical designs, overseeing the execution of test scenarios, reviewing test results, identifying constraints and risks, and communicating test results with internal teams as well as stakeholders
Review subordinate’s work and demonstrate understanding of elicited business requirements and comprehension of all user stores, flow diagrams, mockups, and other related business documentation for new DOS projects, in addition to obtaining a comprehensive understanding and familiarity with all supported licensing and business systems
Provide guidance to subordinate staff on expected system behaviors, and oversee subordinate’s work activities for various types of system application testing (including manual [system, end-to-end, integration, functional, regression], automated, and load/performance) to ensure business requirements are met
Possess a firm understanding of the HP ALM defect management lifecycle and assist other technical leads in understanding system defects, often demonstrating the issue to ensure all technical teams possess any details required for resolution of the issue
Partner with other team leads to oversee resolution of identified system issues where the system requirements have not been met (defects); update agency staff on progress of defect resolution
Work directly with business analysts, program subject matter experts, quality assurance engineers, and technical staff to create robust user stories, use cases, and test cases; develop test conditions and assist in the oversight of test execution to ensure developed system meets business requirements
Coordinate and collaborate with BA and QA leads; manage activities of subordinate staff in overseeing the creation and execution of accurately developed test cases to ensure successful user acceptance testing of various DOS projects and systems
Identify, analyze and coordinate to resolve issues for existing systems resulting from errors detected during testing, implementation and/or daily use
Maintain a collaborative environment that fosters and support creative solutions and continuous improvement
Monitor and oversee complex business and systems analysis and related testing activities performed by subordinate and peer team members
Perform the full range of supervisory responsibilities
Qualification
Required
Seven (7) years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
An associate degree may substitute for two years of experience
A bachelor's degree may substitute for four years of experience
A master's degree may substitute for five years of experience
A doctorate may substitute for six years of experience
One (1) year of permanent, contingent permanent, or 55b/c service as a Business Systems Analyst 1
Candidates must possess the minimum qualifications and a current 55b/c eligibility letter
Benefits
Holiday & Paid Time Off
Thirteen (13) paid holidays annually
Up to Thirteen (13) days of paid vacation leave annually
Up to Five (5) days of paid personal leave annually
Up to Thirteen (13) days of paid sick leave annually for PEF.
Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
Eligible employees and dependents can pick from a variety of affordable health insurance programs
Family dental and vision benefits at no additional cost
New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.
Company
NYS Office of Information Technology Services
New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Moore
CTO, Enterprise ITS - WorkPlace Solutions - Nano Tech
Venkatesh Nattanmai
Deputy Chief Technology Officer - Service Delivery
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