Atrium · 3 hours ago
POS Systems Analyst - 159976
Orlando, FL
Contract
Onsite
Mid Level
$40/hr - $50/hr
3+ years expAtrium is a people-centric organization that values collaboration and innovation. They are seeking a POS Systems Analyst for a well-known restaurant chain in Orlando, FL, to serve as a liaison between IT and Restaurant Operations, providing support for Aloha POS systems and guiding new POS features and enhancements.
Real Estate
Responsibilities
Manage administrative functions of the Aloha Point-of-Sale (POS) system and Kitchen Display System (KDS)
Oversee administrative functions of mobile technology integrated with the Aloha POS system
Manage administrative functions of the POS platform
Create and maintain comprehensive POS and KDS documentation
Coordinate menu and pricing updates across all systems
Test POS and KDS systems following the release of patches or system modifications
Collaborate with the IT team and escalate issues as needed to ensure POS and KDS system maintenance objectives are met
Coordinate third-party integrations with POS and KDS systems
Conduct quality assurance (QA) and regression testing on POS software and integrated third-party platforms
Serve as escalation resource for the IT Service Desk Team
Troubleshoot restaurant technology issues
Assist in planning, coordinating, and consulting with vendors and internal departments on POS and KDS enhancements
Maintain current knowledge of new and enhanced POS and KDS features
Qualification
Required
Minimum 3+ years of restaurant and/or restaurant technology experience
Strong knowledge of Aloha POS configuration and maintenance
Working knowledge of KDS systems configuration and maintenance
Excellent customer service skills
Experience with POS payment platforms
Preferred
Bachelor's degree is preferred but not required
Benefits
Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
Company
Atrium
Atrium is a global WBENC-certified Talent Solutions and Extended Workforce Management leader.
201-500 employees
H1B Sponsorship
Atrium has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
Caylon Joiner
Talent Acquisition Partner
Shannon Mooney
Managing Director, Strategic Partnerships
Company data provided by crunchbase