RxBenefits, Inc. · 3 hours ago
Strategic Account Executive
United States
Full-time
Remote
Mid, Senior Level
$88K/yr - $110K/yr
5+ years expRxBenefits, Inc. is hiring Strategic Account Executives to support Brokers during the after-sales phase and maintain positive client relationships. This role involves client consultation, communication, and facilitating internal processes, requiring up to 50% travel.
FitnessHealth Care
Responsibilities
Identifies client requirements, determines schedule availability, promotes services, defines process and related materials, provides quotation & contracts, acquires customer paperwork, mediates process, resolves issues, communicates job status, obtains personalization signs-offs and performs customer required data audit
Plays major advisory role by providing client consultation on RxBenefits and/or PBM services and products
Responsible for understanding the Client's organization & structure, knowing the Client's product/services and staying aware of Client news and changes. Maintain and update Client record with changes. Communicates, monitors and assures proper billing procedures
Establishes and promotes goodwill with customer. Reviews client history and contacts customer as a follow-up activity
Accountable for accurate and timely preparation of orders; initiates work orders for implementation, produces the expected reports, oversees, creates and/or assembles job packets, facilitates and generates data processing work order, coordinates receipt of data, audits and updates
Develop and maintain effective working relationships in liaison role with Pharmacy Operations, service partner contacts (such as underwriters, brokers, PBMs, sales and service representatives) and client contacts
Proficiently know marketplace; carriers, underwriting requirements & the benefits/services they offer
Keep other Account Managers, Service Representatives, Directors, Vice President - Account Management and Vice President Business Development fully informed of all important activities on client accounts
Participate in seminars and classes for skill and knowledge development
Quality check of applications (service agreements), claims processing and audit benefit designs, financial reports, etc
Prepare and obtain employee materials and present employee benefits via webinars, benefit fairs, face-to-face enrollment meetings and enroll employees in the appropriate services in a timely manner
Assist in the communication of benefits in enrollment meetings, webinars with client and PBM companies
Act as liaison in conjunction with Pharmacy Operations, between client, brokers and PBM companies in order to independently resolve all service problems. Specifically, assist the client in resolving billing, claim, eligibility, COBRA and customer service problems
Independently manage, with input from Service Representatives, Client Implementation, booklets, enrollment kits, enrollment forms, letters and checklists
Prepare and assure accuracy on audits, census data and quoting
Make regular service/relationship calls to clients
Preparation of reports deemed necessary by the Vice President -Account Management and/or broker
Keep all information on accounts accurate and up to date
Communicate to our clients 'Our Value Added Service'
Meet or exceed departmental goals established by the Vice President -Account Management
Assist with keeping department materials, contacts, intranet, etc. up to date
Assist with the development of job aids, training materials, etc
Present a positive image in and out of the office to fellow employees, members, providers, and the community
Qualification
Required
High School diploma is required
5+ years related industry experience and/or training
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Thorough knowledge of Employee Benefits insurance
Ability to read, analyze and interpret industry policies and contract documents
Excellent presentation and communication skills
Strong analytical and critical thinking skills
Strong organization skills with the ability to prioritize in a dynamic environment
Self-motivated with the ability to work independently with limited supervision or within a group or team
Preferred
Associate's or Bachelor's degree preferred
Benefits
Remote first work environment
Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members
Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)
Additional buy-up options for Short- and Long-Term Disability and Life Insurance
401(k) with an employer match up to 3.5% available after 60 days
Community Service Day to give back and support what you love in your community
10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like
Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work
Tuition Reimbursement for accredited degree programs
Paid New Parent Leave that can be used for adoption or birth
Pet insurance to protect your furbabies
A robust mental health benefit and EAP service through Spring Health to support you when you need it most
Company
RxBenefits, Inc.
RxBenefits is a health and wellness company that provides pharmacy benefits and administration services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Great Hill Partners
2020-12-01Private Equity
2016-01-12Private Equity
Leadership Team
Wendy Barnes
Chief Executive Officer
Kat Magnuson
Leadership Development Partner
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