Mindful Support Services · 22 hours ago
Front Desk Receptionist - Lacey, WA
Mindful Support Services is dedicated to empowering mental health care providers by offering administrative support. They are seeking a Front Desk Receptionist responsible for providing excellent customer service and managing day-to-day administrative tasks to ensure smooth business operations.
BillingHealth CareLead GenerationMedicalMental Health
Responsibilities
Providing excellent customer service over the phone, in person, and via email
Creating a warm and welcoming atmosphere for clients
Managing the front desk by helping clients prepare for their visits
Scheduling client appointments
Supporting mental health providers with administrative requests
Client insurance benefits verification
Qualification
Required
Strong work ethic and ownership of your role
Ability to multi-task and prioritize
Willingness to step into uncomfortable situations with clients, providers and coworkers
Motivation to receive feedback and continually grow
Flexibility-we are open Monday-Friday 7am-8pm and rotating Saturdays 8am-4pm
Preferred
Customer service skills
Passion for learning
Restaurant and hospitality backgrounds
Benefits
75% coverage of health, dental, and vision insurance
15 PTO days accrued annually
6 paid holidays per year
401k matching
Life Insurance
Professional development training and opportunities for advancement