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Confidential Careers · 14 hours ago

Entry Level Sales Account Manager

Floral Park, NY

Full-time

Onsite

New Grad, Entry Level

$58K/yr - $65K/yr

Confidential company is focused on providing dependable internet speeds for important aspects of life. As an Entry Level Sales Account Manager for Verizon, you will build and manage customer accounts, ensuring satisfaction and identifying opportunities for service upgrades while driving growth through sales of high-speed internet packages.

Human ResourcesRecruiting

Responsibilities

Build and manage customer accounts in person by fostering long‑term relationships, ensuring satisfaction, and identifying opportunities for service upgrades

Engage directly with Verizon residential customers in person, coordinating solutions and addressing service needs through internal teams

Drive growth by recommending Verizon’s high speed internet packages that align with customer usage patterns and goals

Monitor account activity by documenting interactions in Verizon's CRM systems, analyzing performance data, and reporting customer trends to support retention

Resolve service challenges by clarifying product features, troubleshooting issues, and escalating complex cases for timely resolution

Partner with cross‑functional teams to align campaigns, maintain consistent messaging, and deliver seamless customer experiences that reinforce Verizon brand standards

Qualification

Customer account managementSales skillsProficiency with CRM systemsCommunication skillsNegotiation skillsDigital platform proficiencyProblem-solvingOrganizational skillsCollaborationAdaptability

Required

Build and manage customer accounts in person by fostering long‑term relationships, ensuring satisfaction, and identifying opportunities for service upgrades

Engage directly with Verizon residential customers in person, coordinating solutions and addressing service needs through internal teams

Drive growth by recommending Verizon's high speed internet packages that align with customer usage patterns and goals

Monitor account activity by documenting interactions in Verizon's CRM systems, analyzing performance data, and reporting customer trends to support retention

Resolve service challenges by clarifying product features, troubleshooting issues, and escalating complex cases for timely resolution

Partner with cross‑functional teams to align campaigns, maintain consistent messaging, and deliver seamless customer experiences that reinforce Verizon brand standards

Experience in customer support, entry level account management, or telecom sales is highly valued, especially within Verizon's environment

Strong communication and negotiation abilities, with proven skills in building rapport and adapting messaging to diverse residential customers

Organized, proactive, and collaborative, with problem‑solving strengths and a focus on customer satisfaction across Verizon accounts

Proficiency with digital platforms and tools to manage accounts, track engagement, and streamline workflows for accuracy and compliance

Company

Confidential Careers

Disclaimer : We are a community and job agrregator job board, where recruiters & job seekers as members connect for confidential and other roles.

Founded in 2024

Gurgaon, Haryana, IND

2-10 employees

https://confidential.careers

Funding

Current Stage

Early Stage

Leadership Team

Edwin Xiao

Chief Revenue Officer

Company data provided by crunchbase