Hurricane Technologies, Inc. · 18 hours ago
Help Desk Technician
Rochester, NY
Full-time
Onsite
New Grad, Entry LevelHurricane Technologies is a dedicated team of technology professionals providing top-notch, affordable IT support to small businesses in the Rochester region and beyond. The Help Desk Technician will provide technical support to clients by troubleshooting hardware and software issues, maintaining and repairing desktop computers, and addressing help desk support inquiries.
ConsultingInformation TechnologySoftwareWeb Design
Responsibilities
Provide technical support to clients by troubleshooting hardware and software issues
Maintaining and repairing desktop computers
Addressing help desk support inquiries
Diagnosing and resolving technical challenges promptly to ensure the smooth operation of IT systems for clients
Qualification
Required
Proficiency in Desktop Computers and Computer Repair
Strong abilities in Technical Support and Troubleshooting
Experience providing Help Desk Support and resolving user-related technical issues
Excellent communication and customer service skills
Ability to work effectively in a team and independently
Preferred
Relevant certifications (e.g., CompTIA A+, ITIL)
Associate's or Bachelor's degree in IT, Computer Science, or a related field
Company
Hurricane Technologies, Inc.
Hurricane Technologies is a team of knowledgeable, caring and committed technology professionals who provide the highest quality service and affordable technology support to small businesses in the Rochester region and beyond.
Founded in 2002
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase