General Dynamics Information Technology · 18 hours ago
CUCM Specialist - TS/SCI w/Poly
USA MD Annapolis Junction
Full-time
Onsite
Senior Level, Lead/Staff
$108K/yr - $144K/yr
8+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to major agencies across the U.S. government. As a Unified Communications Specialist, you will be responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat infrastructure, ensuring security compliance and providing support for outages.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure
Installation of operating system and security patches
Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure
Provide support for customer scheduled and unplanned outages, regardless of scale and impact
Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms
Qualification
Required
Top Secret SCI + Polygraph clearance level must currently possess
Top Secret SCI + Polygraph clearance level must be able to obtain
8 + years of related experience
US Citizenship Required
Bachelor of Arts/Bachelor of Science
Thorough knowledge of Voice over Internet Protocol (VoIP) technologies
Strong background with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business
Managed virtualized applications or knowledge of how to manage virtualized applications
Proficient in the use of Microsoft Office
Good communication and customer service skills
Team player with the ability to work in a fast-paced environment
Ability to monitor and process Capabilities Service Desk tickets
8570 compliant with a Security + certificate is required
Preferred
Strong knowledge of TCP/IP and DHCP troubleshooting
Experience with Session Border Controller (SBC) and SIP detailed traces
Benefits
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Full flex work weeks where possible
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
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