Synergy Business Consulting, Inc. · 16 hours ago
Information Technology Support Technician
Henderson, NV
Contract
Onsite
New Grad, Entry Level
$20/hr - $23/hrSynergy Business Consulting, Inc. is seeking an Information Technology Support Technician to provide technical support services to students, faculty, and staff. The role involves installing and maintaining software systems, troubleshooting computer equipment, and providing customer service and technical support both remotely and on-site.
Information Technology
Hiring Manager
Melissa Blanche (Viejo)
Responsibilities
Installs and maintains software systems for faculty and staff to ensure technology resources are properly functioning
Repairs and troubleshoots computer equipment at the site to ensure problems are resolved timely
Provides first-line, basic, support for the installation, configuration, maintenance and support of hardware and software for desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, wireless, LANs, WANs and digital media
Provides support at all facilities including smart classrooms, electronic classrooms, offices, clinics, videoconferencing classrooms, and all University locations on campus or off, as required
Resolves issues for faculty and/or staff encountering hardware, software and other problems relating to technologies' resources
Inspects and recommends maintenance of equipment housed in University facilities: offices, smart classrooms, electronic classrooms, videoconferencing classrooms and clinics, as assigned
Uses appropriate departmental software to log and track user requests and problem reports in a timely matter
Provides customer service and technical support to our community remotely and on-site
Moves PCs and other technology equipment within University facilities to other locations on and off campus
Performs other duties as assigned
Qualification
Required
Ability to lift objects weighing up to 50 pounds and to climb ladders if required
Excellent oral and written skills
Ability to work collaboratively with other technology support units within OIIT and throughout the University community
Possess the required skills, knowledge, and experience to effectively manage technical support functions including but not limited to the installation, configuration, maintenance and support of hardware and software at facilities on and off campus, as required
Excellent written and oral communication skills
Information gathering and monitoring skills including the ability to prepare reports, while maintaining confidentiality
Takes initiative, is flexible, and provides great attention to detail and accuracy
Possesses advanced computer skills and is able to train others
Knowledge of accounting and database maintenance and/or call accounting software
General knowledge of cellular services
Company
Synergy Business Consulting, Inc.
Founded in 2001, Synergy Business Consulting, Inc, a Certified Minority Business Enterprise (MBE), providing technology staffing & management consulting solutions to Fortune 1000 clients.
Founded in 2001
51-200 employees
H1B Sponsorship
Synergy Business Consulting, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase