Decima International · 12 hours ago
Data Analyst - Telemetry & Operations - Remote (United States)
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expDecima International is a professional services company providing project management and controls services. They are seeking a Data Analyst – Telemetry & Operations to analyze operational and telemetry data across critical infrastructure environments, enabling informed decision-making and improved operational performance.
Civil EngineeringConstructionProfessional ServicesProject Management
No H1B
Responsibilities
Analyze real-time telemetry alerts and operational datasets to validate incidents, identify anomalies, and assess operational impact
Differentiate true events from false positives, duplicate alerts, and known recurring conditions
Correlate trends, timestamps, logs, and event data to support severity assessment and operational decision-making
Prepare clear, data-backed incident summaries to support client and stakeholder response activities
Provide analytical context and data-driven insights to clients and external vendors during incident investigations
Track remediation actions, response timelines, and outcomes using structured operational data
Support escalation and prioritization decisions through evidence-based analysis
Communicate findings clearly and concisely to operations, service management, and project stakeholders
Identify recurring incident patterns, systemic operational risks, and vendor performance trends
Highlight gaps in telemetry coverage, data quality, alert logic, or monitoring effectiveness
Recommend opportunities for alert tuning, automation, and improved monitoring or reporting practices
Support continuous improvement initiatives by surfacing actionable insights from operational data
Maintain accurate, auditable records of analyses, incidents, and findings in approved client and company tools
Contribute analytical insights to improve runbooks, alert definitions, and operational standards
Support initiatives aimed at reducing Mean Time to Resolution (MTTR) and minimizing repeat incidents
Qualification
Required
Bachelor's degree in Data Analytics, Data Science, Computer Science, Engineering (Electrical, Mechanical, Computer, Network), Information Systems, Information Technology, or a related technical field
10+ years of experience in a data analyst, operations analyst, or telemetry/monitoring-focused role
Hands-on experience working with time-series data, logs, alerts, or event-driven datasets
Strong analytical skills with the ability to interpret noisy, incomplete, or real-time data
Excellent documentation, written, and verbal communication skills
Ability to operate independently in fast-paced, incident-driven environments
Comfort working across vendors and cross-functional technical teams
Preferred
Experience supporting data centers, infrastructure operations, NOC/SOC environments, or other critical systems
Familiarity with incident management, problem management, or operational analytics practices
Exposure to telemetry, observability, or monitoring platforms
Understanding of root cause analysis concepts and service management frameworks (e.g., ITIL)
Benefits
Paid time off
Performance-based bonuses
Excellent medical, vision and dental insurance
Company
Decima International
Decima International offers construction project management and controls services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alaaeldin El Hadary
Co-Founder & CEO
Company data provided by crunchbase