Northwestern Mutual · 13 hours ago
Field Shared Services Wealth Ops Specialist
Milwaukee, WI Corporate
Full-time
Hybrid
Entry, Mid Level
$50K/yr - $106K/yr
2+ years expNorthwestern Mutual is committed to delivering financial security to help clients live their best lives by choice. The Field Shared Services Wealth Ops Specialist will provide operational support to advisors and Network Office teams, playing a crucial role in investment client on-boarding and enhancing service offerings.
AdviceConsultingEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceWealth Management
Responsibilities
Create investment proposals, generate new account paperwork, enter transfer requests and ACH/cash management instructions with high degree of accuracy
Track status of accounts in investment systems and contact contra-firms for transfer status
Apply critical thinking and good judgment to resolve requests or issues related to account transfers; determine when to elevate those requiring more advanced knowledge
Support the team in leading weekly calls with advisors subscribed to the services to give status updates or background information on in process work as well as work through best practices with advisors so that they can fully leverage our services
Recommend and implement improvements to standard work and/or work processes
Mentor less experienced staff in technologies and standard work
Perform final quality checks for peers and more junior staff
Use basic investment knowledge to provide flexibility on standard work
With guidance, understand and apply special instructions that are outside of standards
Qualification
Required
Bachelor's degree in business, finance or related field
Minimum of two years of financial services experience with demonstrated knowledge and understanding of NM investment products, markets, technologies & services
At least 1 year of experience with investment operations activities such as new account opening or transfers
Effective written and verbal communication skills with the ability to positively influence, work cooperatively, and negotiate with individuals in the department and the field to maintain maximum operational efficiency
Strong organizational and communication skills including ability to establish rapport
Strong analytical skills, problem solving, attention to detail and accuracy
Proven ability to make sound judgments and decisions when faced with ambiguous situations
Strong mentoring/coaching skills and the ability to lead development and training of junior team members
Accountability: Holds self and their direct reports accountable for measurable, high-quality, timely, and cost-effective results, delivery, and execution. Determines objectives, sets priorities, delegates work to direct reports, and accepts responsibility for mistakes
Attention to Detail: Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality
Financial Services Industry Acumen: Applies knowledge of both general and organization-specific financial theories and is up-to-date on the latest market movements. Demonstrates problem-solving skills that ensures business's financial stability, follows generally accepted accounting principles, regulations, and business ethics
Interpersonal Savvy: Relates well to all kinds of people inside and outside of the organization. Builds appropriate rapport, constructive and effective relationships. Uses diplomacy and tact and diffuses high-tension situations comfortably
Talent Development & Planning: Develops direct reports' skills based on organizational objectives, evaluates skill gaps, and manages succession planning to develop more capable direct reports, diverse, strong teams and better organizational performance in an equitable and inclusive manner
Preferred
FINRA Series 7 preferred or ability to obtain within 6 months
Company
Northwestern Mutual
Northwestern Mutual delivers financial security to millions with life, disability income and long-term care insurance, and investments.
5001-10000 employees
H1B Sponsorship
Northwestern Mutual has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Timothy Gerend
Chairman, President and CEO
Phil Odella
COO/CFO
Recent News
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