Concentrix · 23 hours ago
Customer Service Representative (Healthcare) - Remote
United States
Full-time
Remote
New Grad, Entry Level
$15/hr - $15/hr
0+ years expConcentrix is a forward-thinking global organization known for its inclusive culture and commitment to employee growth. They are seeking a Customer Service Representative (Remote) to assist healthcare clients by providing support through inbound and outbound calls, addressing member inquiries, and resolving technical issues.
Customer ServiceInformation TechnologyOutsourcingSalesUX Design
No H1B
Responsibilities
Provide inbound customer support
Help customers resolve technical issues
Assist in correcting or adjusting healthcare related concerns
Assess all in-bound calls to accurately and efficiently address member’s needs by maintaining a strong customer focus
Be patient and compassionate while working as a team player and using all your available resources to provide the best outcome to the member
Be efficient in navigating multiple systems
Deliver expert customer experiences…with a smile
Qualification
Required
Passion for helping others and strong customer service orientation
Minimum 6 months customer service experience
Verifiable High School diploma or GED
Basic computer navigation skills and PC knowledge
Proficiency in fast-paced, multi-tasking environment
Eagerness to learn new technologies
Must reside in the United States or have a valid U.S. address for residence
Benefits
Medical, dental, and vision insurance
Comprehensive employee assistance program (EAP)
401(k) retirement plan
Paid time off and holidays
Paid training days
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Work-from-home convenience with company-supplied technologies
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more.
A range of other perks and benefits
Company
Concentrix
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.15B2023-07-19Post Ipo Debt· $2.15B
2020-12-01IPO
2006-09-11Acquired
Leadership Team
Chris Caldwell
President and CEO
Pethachi Pichappan
Vice President Information Technology
Recent News
2026-01-22
2026-01-20
2026-01-14
Company data provided by crunchbase