TRANZACT ยท 1 day ago
Commission Reconciliation Specialist
TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. The Senior Carrier Commission Reconciliation Analyst owns the end-to-end reconciliation and validation of Medicare and Life insurance carrier commissions, serving as the subject matter expert for commission accuracy and compliance.
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Responsibilities
Lead monthly reconciliation of Medicare and Life carrier commission statements against internal enrollment, policy, and commission data
Validate commissions, ongoing renewals, and chargebacks, including CMS-compliant partial vs. full chargebacks
Review complex scenarios including retroactive terminations, reinstatements, beneficiary changes, and policy conversions
Ensure reconciliations are complete, accurate, and audit ready
Serve as primary point of contact for carrier commission discrepancies
Prepare, submit, and manage formal carrier disputes through resolution
Escalate systemic issues to carrier partners and internal leadership with supporting analysis
Track recoveries and ensure corrected payments are received
Interpret CMS guidance, carrier contracts, and commission schedules as they relate to Medicare and Life products
Support internal and external audits by providing detailed reconciliation support and documentation
Produce reporting on commission accuracy, trends, recoveries, and aged discrepancies
Ensure reconciliation processes align with internal controls and compliance standards
Drive efficiency, automation, and scalable processes
Identify recurring issues and recommend corrective actions across systems, processes, or carrier relationships
Define and maintain reconciliation SOPs and control documentation
Mentor commission processors and review their work for accuracy and completeness
Partner with Accounting and Product Owner on system enhancements impacting commission data
Qualification
Required
3+ years of experience in commission reconciliation; insurance experience preferred
Direct experience reconciling commissions
Advanced Excel skills and experience working with large data sets
Strong analytical judgment and ability to resolve complex discrepancies
Experience interfacing directly with carrier commission teams
Proven ability to communicate confidently with external vendors and carrier partners
Strong presentation skills with experience presenting findings and recommendations to leadership
Prior audit ownership or lead role
Experience building or scaling commission processes for revenue generation
Benefits
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Retirement Benefits: Savings Plan with annual nonelective company contribution.
Company
TRANZACT
TRANZACT is a provider of sales and marketing services to insurance companies.
Funding
Current Stage
Late StageTotal Funding
unknown2024-10-01Acquired
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