Gravie · 22 hours ago
Account Coordinator
Gravie is a company dedicated to creating health benefits that truly benefit small and midsize businesses and their employees. The Account Coordinator will provide essential administrative support to employer clients, ensuring a smooth and positive experience by managing ongoing tasks and collaborating with various teams.
Employee BenefitsHealth CareInsuranceInsurTech
Responsibilities
Manage ongoing administrative tasks for Gravie employer clients to ensure they’re thrilled with our service. You’ll take care of things like employee eligibility, maintenance and researching issues as they arise
Make sure all our client forms are complete and the right information has been gathered
Request and/or produce quote and rate renewals using online software as requested by the Account Management team
Engage in various financial issues and resolutions such as non-sufficient fund follow-up and resolution
Provide accurate and timely answers to employer clients’ questions
Work with the team to ensure all employer facing document updates have been made, track progress and all follow-up on issues related to the changes that have occurred
File e-contracts and other business documents
Work to ensure process guides and19.22 checklists are current and organized
Demonstrate commitment to our core competencies of being authentic, curious, creative, empathetic and outcome oriented
Qualification
Required
Strong attention to detail, great organizational skills, and an ability to manage multiple tasks and projects at the same time with accuracy and confidence
A positive perspective, a strong willingness to be proactive, great time management skills and self-motivation
Previous experience in an administrative support or similar role that requires strong coordination capabilities
Demonstrated ability to work independently and to effectively manage time-critical issues
Track record of successfully researching and solving problems with minimal guidance
Clear and effective phone and email communication
Ability to work collaboratively within a team and across departments
Experience and comfort working with standard technology systems and programs, including Microsoft Office applications, Mac computers, and Google Workspace
Preferred
Previous experience at a high growth company
Benefits
Alternative medicine coverage
Generous PTO
Up to 16 weeks paid parental leave
Paid holidays
A 401k program
Transportation perks
Education reimbursement
Paid paw-ternity leave
Company
Gravie
Gravie is an insurance company that designs health benefits plans for small and midsize employers.
Funding
Current Stage
Late StageTotal Funding
$532.62MKey Investors
Trinity CapitalGeneral AtlanticGeorgian
2025-06-01Private Equity· $150M
2024-06-25Debt Financing· $40M
2023-03-21Private Equity· $179M
Recent News
2025-08-08
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