Loan Officer Trainee jobs in United States
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CrossCountry Mortgage, LLC · 21 hours ago

Loan Officer Trainee

positionGreater Cleveland
timeFull-time
remoteOnsite
seniorityNew Grad

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender, recognized for its exceptional culture and growth. The Mortgage Loan Officer Trainee role is a sales-focused position designed for individuals seeking a career in the mortgage industry, offering practical experience, training, and mentorship.

FinanceFinancial ServicesLendingMortgage

Responsibilities

Handle inbound/outbound leads
Train and study to become a licensed Loan Officer
Collaborate with customers, customer service representatives, loan officers, underwriting, and processors
Take applications, pull credit, and learn CrossCountry Mortgage's loan origination system (Encompass)
Develop client retention strategies and follow-up procedures
Act as a brand ambassador for CrossCountry Mortgage by promoting the company as a preferred lender
Learn and utilize various in-house systems and tools

Qualification

Lead generationLead management systemsCall center experienceMicrosoft Office SuiteTask managementPerformance goal settingCommunicationRelationship building

Required

Experience generating or handling leads
Excellent communication skills
Skilled in managing multiple tasks and responsibilities
Skilled in setting and pursuing measurable performance goals to achieve targets
Skilled in building and maintaining professional relationships through active listening, clear communication, and timely follow‑up
Proficient in Microsoft Office Suite (Word and Outlook)

Preferred

Call center experience, preferred
Knowledge of lead management systems

Benefits

Medical
Dental
Vision
401K
Short-term disability
Employee assistance program
Wellness program

Company

CrossCountry Mortgage, LLC

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Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.
dateFounded in 2003
location
Cleveland, Ohio, USA
people-size5001-10000 employees
web-link
http://CrossCountryMortgage.com

Funding

Current Stage
Late Stage
Total Funding
$1.9B
Key Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M

Leadership Team

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Tom Kraft
Senior Vice President Operations - West
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Rob Sampson
Executive Vice President
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Recent News

HousingWire.com
CrossCountry Mortgage hires Sam Sharp as regional EVP in Chicago
2026-01-24
PR Newswire
Building a Champion Roster: CrossCountry Mortgage Welcomes Industry All-Star Sam Sharp
2026-01-23
PR Newswire
CrossCountry Mortgage Kicks Off 2026 as Nation's Number One Retail Mortgage Lender, Closing Out 2025 With Major Milestones
2026-01-22
Company data provided by crunchbase