CSAA Insurance Group, a AAA Insurer · 6 hours ago
API IT Solutions Analyst IV - Remote
United States
Full-time
Remote
Senior LevelCSAA Insurance Group, a AAA insurer, is seeking an API IT Solutions Analyst IV to deliver enterprise APIs that support mission-critical applications across various channels. The role involves collaborating with internal and external partners to ensure seamless integration and effective communication of business requirements into technical solutions.
AssociationAuto InsuranceCommunitiesHealth CareInsuranceNon ProfitTravel Agency
No H1B
Responsibilities
Work closely with BRM/BRMC and BSA to understand needs, collect business requirements, and translate them into technical requirements
Coordinate with project managers to ensure project timelines and milestones are met
Develops and maintains comprehensive Standard Operating Procedures (SOPs) to ensure consistency and efficiency in processes
Identifies and coordinates interdependencies across multiple domains, ensuring seamless integration and alignment of efforts
Leads and accelerates the delivery of projects and initiatives, driving them to successful completion within set timelines
Cultivates and sustains strong, collaborative relationships with various domains and key contributing partners, such as the AI Council, Architecture Review Committee (ARC), and others, to foster a cohesive and encouraging work environment
Collaborate with Architects, Developers and others as needed to ensure technical solutions align with business objectives
Serve as a go-to resource for business partners, providing in-depth knowledge of the applications and platforms
Review and provide feedback on documentation crafted by other analysts to ensure accuracy and completeness
Regularly update BRM/BRMC, BSA and PM on the status of issues and risks
Collaborate as needed with BSA and other business partners to capture all vital business needs by using Business Requirements Document (BRD)
Validate the technical requirements, support the business requirements, delivering expected features and functionality
Create and maintain comprehensive documentation, including technical requirements, design, user stories, and acceptance criteria
Collaborate with Architects and Solution Designers and own the creation of clear and concise technical specifications and documentation, to include items such as systems mapping, data flow mapping, database queries, table updates etc
Ensure that all documentation is up-to-date and accessible to relevant partners
Assist with user acceptance testing (UAT) sessions
Assist with development and delivery of systems related training materials and sessions to help users effectively use new or enhanced applications
Extract, analyze, and interpret data to support business decisions and project outcomes
Contribute to reports and dashboards to supervise project progress and performance metrics
Qualification
Required
BA/BS degree or equivalent combination of education and experience
Experience with data extraction and analysis using SQL, and data visualization techniques
Proficiency in IT applications and platforms
Understanding of software development process (SDLC) and project management methodologies
Basic project management skills to help coordinate and supervise project timelines and milestones
Ability to manage tasks based on priorities
Excellent verbal and written communication skills to interact with both technical and non-technical collaborators
Ability to explain complex technical concepts in simple terms
Knowledge of testing methodologies, including user acceptance testing (UAT)
Ability to create and implement test plans and scripts
Strong problem-solving skills to diagnose and resolve user issues
Expertise in creating and maintaining clear, concise, and comprehensive user documentation
Ability to review and provide feedback on documentation created by others
Solid ability to analyze and interpret data to support business decisions
Benefits
Total compensation package
Annual bonus eligibility for most roles
401(k) with a company match
Company
CSAA Insurance Group, a AAA Insurer
Why we're forever forward -- At CSAA IG, one thing will always endure: our commitment to excellence in everything we do for our members, employees and communities.
Founded in 1914
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Zukerman
President and CEO
Joseph Kamau
SVP and Chief Information Security Officer
Recent News
Digital Insurance
2025-10-23
2025-10-04
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