Information Systems Specialist, Associate jobs in United States
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Georgia State University · 10 hours ago

Information Systems Specialist, Associate

Georgia State University is seeking an Information Systems Specialist, Associate to support the Office of the Registrar Document Management Center. The role involves administering and maintaining document management systems, ensuring data integrity, and providing technical support for reporting and data integration.

Higher Education
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H1B Sponsor Likelynote

Responsibilities

Ensure documents from multiple databases are successfully migrated into the system of record by developing and maintaining internal controls and reports that support data integrity. Monitor automated import processes to ensure proper functionality
Plan, develop, implement, maintain, and enhance document import processes using available resources. Coordinate and track the resolution of system issues by collaborating with database administrators (DBAs), functional leads, and system administrators
Serve as the primary point of contact for internal customers regarding document management system issues. Provide guidance, reports, and support to coworkers to identify and correct errors
Develop, maintain, and distribute reports for university customers using various reporting tools. Update reports based on customer needs and evaluate end-user requests for new or modified reports
Convert project specifications into logical database processes and computer code. Perform routine to complex data analysis and reporting using tools such as ARGOS, Structured Query Language (SQL), and Procedural Language SQL (PL/SQL)
Assist managers in effectively utilizing report data. Review, edit, test, document, and perform quality assurance on reports and data extracts
Coordinate quality assurance measures by establishing systematic methods for reviewing document image quality and index accuracy. Generate and distribute quality assurance reports
Perform document import tasks, train Enrollment Services Assistant (ESA) staff as issues arise, log and report errors, and provide customer service to students, faculty, and staff. Maintain individual production standards while ensuring daily document accuracy
Support daily student record processing operations from intake through completion, including receiving documents, coding, data entry, scanning, indexing, tracking, and understanding Enrollment Services workflows and procedures
Serve as a liaison for internal and external customers regarding mail processing, student records, and imaging issues. Assist staff and administrators with imaging and mail-related concerns
Maintain working knowledge of Banner, Xtender, Slate and related student information systems

Qualification

Database systemsDocument management systemSQLData analysisReporting toolsQuality assuranceCustomer serviceTrainingCollaborationCommunication

Required

Bachelor's Degree and one year of related experience; or a combination of education and experience
Technical expertise in database systems, reporting platforms, and document imaging technologies
Experience with automated imports, data integrity, quality assurance, and complex reporting
Ability to develop and maintain internal controls and reports
Experience in coordinating and tracking the resolution of system issues
Ability to serve as the primary point of contact for internal customers regarding document management system issues
Experience in developing, maintaining, and distributing reports using various reporting tools
Ability to convert project specifications into logical database processes and computer code
Experience performing routine to complex data analysis and reporting using tools such as ARGOS, SQL, and PL/SQL
Ability to assist managers in effectively utilizing report data
Experience in reviewing, editing, testing, documenting, and performing quality assurance on reports and data extracts
Ability to coordinate quality assurance measures for document image quality and index accuracy
Experience in performing document import tasks and providing customer service
Ability to support daily student record processing operations
Experience in serving as a liaison for internal and external customers regarding mail processing, student records, and imaging issues
Working knowledge of Banner, Xtender, Slate and related student information systems

Benefits

Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.

Company

Georgia State University

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Georgia State is an urban public research university and national model for student success in Atlanta, the cultural and economic center of the Southeast.

H1B Sponsorship

Georgia State University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (74)
2024 (74)
2023 (64)
2022 (66)
2021 (32)
2020 (24)

Funding

Current Stage
Late Stage

Leadership Team

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Subhashish Samaddar
Professor at GSU & Co-founder and Chief Strategy Officer
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Allison Calhoun-Brown
Sr. Vice President for Student Success and Chief Enrollment Officer
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Company data provided by crunchbase